Royspins Casino - general discussion (page 3)

No deposit bonus working, I like it

Perfect. Did you also manage to win something from this bonus ? What were the requirements for this bonus ? 🙂

In my case, Casino Guru doesn't decide anything despite having all the evidence.

you are not being impartial.

and keep this Casino at the top!

Thinking and reading should come first, in my opinion. Please start with his explanation 👈

We are really here to help you for free while you're acting, at least ungratefully. Wouldn't you say?

You're not being fair because you don't waste time learning about the process. 🤷‍♂️

Radka stops chasing me.

Am I free to give my opinion or not?

for free? Don't they receive commissions from casinos? Publicly say no and I'll shut up now 😂

I'm not chasing you, but you need to understand that such an approach will logically result in a proper response. To be honest, you are willingly trying to dishonor our efforts on our own forum. Ignoring basic facts and making fun of us. I'm not going to stay silent.

If you don't like what we do, let's have a proper debate or leave this site. Now, you just keep dancing around the fact that we get commissions from the casino we investigated and believe they are honest with players. Other sides simply motivate players to play in every casino they can handle a deal with. We are doing quite the opposite.

So, as long as you keep saying what you do, there will always be a response. Simple as that.

You already have all the evidence that RoySpins is not serious and operates outside the law and remains in your TOP, that's all said...

Please note that the complaint has not closed yet. I already explained that this is the first step to changing the safety index. Read first if you aim to tutor us. 🙏

"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."

There are steps we need to follow to maintain reasonable and fair calculations. No result = no changes.

Jozef is doing a terrible job! He has already exceeded all deadlines and gives innocuous answers.

If you have people here who don't have time, don't assign them cases.

I'm sorry, we are not interested in your recommendations. When he sees the possibility of helping players, he just won't backup.

Have a great weekend. I'll be off.

I don't support you?

I already sent everything! I wasted days on end sending everything.

Jozef sends and is in his history, three emails a day at most for all cases!!!

This isn't work, it's leisure!

I didn't say you don't support us - where does this one come from?

It's actually a lot of work. If you don't need our help anymore, just say that to Jozef, because others need our support too. It is no surprise we have the highest number of submitted complaints because the community relies on us more than on anyone else. Think about that for a second.

Jozef doesn't answer to anyone! Take my case and resolve it today

This is a forum, not a marketplace, where your demands will be considered. I'm sorry; you need to wait. There is nothing more I can say.

You're right, a market is not that disorganized

That's the way all casino should be.

This Casino Guru promotes gambling, doesn't care about the player

Hi, I'm not sure what you're talking about and whether you've had a good experience here or vice versa. Or are you replying to someone's message ? If so, you can use the "reply" button to let us know who the reply is addressed to. 

I think you might want to think before you write. It is at least nice how you try to say similar things and then ask for help. 

If you think so much that we promote casinos why did you ask for assistance ? 

Your complaint is still open and Jozef is doing his best to communicate with the casino about everything important. If you think it is not enough, you can go somewhere else for support. 🙂

I only realized that they are not impartial, exactly because I asked for help and

my case there is no doubt