Royspins Casino - general discussion (page 6)

Hello, I'm attaching the emails from support. Unfortunately, I haven't received any information. I don't understand it, since I played without a bonus and am fully verified.

I can see that they update you quite often though, so it could be a good sign.

Hello,

I was contacted today. The email stated that the payment had been released. I've already received it. I'm sorry I was so hasty. I was a little worried, but I can put anyone's fears at ease. The casino will pay out if you follow all the rules. It took a little longer, but everything was handled to my satisfaction.

Therefore, I recommend Royspins Casino, as well as Wazbee, which is also part of the casino. It's reputable, and my problem was resolved. Many thanks to the casino.

No problem at all. The main thing is that you got paid. Right?

If you wish, you can rate the casino by writing your user review here. You can write it for any casino you'd like; just keep those separate, please.

Good evening.

I have been playing at roy spins casino for a long time.

I considered it reliable. Today it gave a bonus of 100 free spins for a specific game. I won around 5 euros or so. Then I bet it on more magic apple. I had to bet the amount 30 times as per their rules. At some point I had reached around 116 euros and the bet had reached 0.40 minutes before their rules for claiming the entire amount were completed. Suddenly from 116 euros they dropped the amount to 49.40 so that I could not withdraw the 50 euros which is their minimum withdrawal limit.

Unacceptable

Oh, that's very unpleasant. Did you ask the casino why they dropped it to that amount? A player will say it's not much to get above 50 but it's not very friendly. 

Hello.Yes i asked them.and they told me that according to their rules ...bla bla bla

I decided to delete my account with them

So you didn't finally try to go above 50 and withdraw?🙁

I tried but i lost all the money.

Any way you can not win at any casino, especially under all the restrictions they have.

Thank you

I have absolutely no idea who are these guys from Royspins but what i know is they keep harasing me almost everyday in my email to join their casino!Probably another casino sold them my data.There is someting like 5-6 different casinos who are doing that since months.

Hi, it's not nice when this happens. Have you tried writing to them to ask them not to send you anything like this? Or blocking their email address if you don't want to receive such offers?

I already write to the customer service and they said that it won't happen again but stil receive these annoying emails.Even if i block their email adress they come back with another email adress

Sadly, as I mentioned in the other thread, those group campaigns do occur. Casinos within a group usually use 3rd-party marketing to take care of that, which sadly provides space for such repetitive situations.

Based on our last communication I had with our head of responsible gambling, Šimon, there is no way to block that. It is technically impossible. 🙁

Hence, when the casino confirms they take care of that, they should. Yet delays or issues still exist.

Well,they lie cause i keep receiving this.

Okay, if you say so. In any case, it is still a bit common and thus a huge problem, especially for vulnerable players.