Royspins Casino - general discussion (page 2)

Hmm, I get one side of what you're saying, but if you feel like you're going to lose in most casinos, no matter how they're rated, it would probably be a good idea to take a break. 

As for some reviews, just because some players have a good experience doesn't mean that all players will have a good experience. Unfortunately that is the case and we try to evaluate casinos objectively. 

So if you feel that any casino that is highly rated is not good for you, you probably don't need to choose another one and stick to the ones that haven't let you down yet. What do you say? 🙂

I didn't say I thought I was going to lose at every casino,

I lost at all the casinos reviewed by casino guru,

Except for one or two of the 20 others I played.

However, the suggestion to take a break is already underway, I spent too much time playing slots, with wins and losses but the most important thing was the hours I spent playing, in my opinion everything that is too much is a mistake.

But I won't stop coming to the forum to see the opinions and give my opinion, etc.

One day I would like to discover how an online casino really works in terms of slots, until then I will always have the same question and no one will be able to clarify it for me, as it would be like a bomb in the world of online casinos 😉

The secret is the soul of the business

Hello there.

I feel an urge to say that the term lost is also a great topic for debate. I say that because, as much as it is obvious, the same way it is ignored, we do not rate anyone's chances to win.

We rate the probability that you will be treated fairly when it comes to general experience - rules included.

Also, defining a win is a tricky part.

A win usually means a player leaves a certain casino with a higher balance than he had originally started with.

But, as we all know, the longer this player plays, the probability of losing the whole sum gets higher. Despite the fact that he may have gained certain winnings along the way, but also failed to stop in order to withdraw at least a portion. Such a situation is commonly described as losing.

I hope the connection is clear.

This is the usual cause of misunderstandings when it comes to losing, at least this is my experience. 😀

Anyway, I hope you'll enjoy a nice break. I'm happy you won't leave this forum for good, I'm certain you may put your great experiences into good use here.

I'm extremely tempted to engage in discussion about slots and this soul of the gambling industry, yet this is not the proper thread, and I'm certain we won't see eye to eye. 😊

Thus, feel free to start your own thread, or perhaps, you want to ask Jelena about secrets in Pregmatic's slots:

https://casino.guru/forum/game-providers/hello-from-pragmatic-play#post-67938

See you around!

Being treated fairly also implies the real RTP of the slots.

This has to be evaluated.

It's not just the license, live chat, etc.

Not much more to say, because everyone has their own opinion.

Just like I have my gaming experience and I know what I'm talking about.

I do not want to in any way accuse the casino guru or anyone in particular.

It's just my opinion.

It should be respected just as I also respect the opinions of others. 😉

That's OK.

I really appreciate you here on the forum; your opinions are welcome. As I said, I just expressed the common friction surfaces a bit - nothing more.

Speaking about RTP, I was expecting that however 🙂.

By the way, do you know how it works nowadays? I'd say it is quite an interesting concept, based on trust - if you ask me. 😀

The game provider has a license, which means his products (games) meet certain requirements for certain markets. A casino has the license, which means the licensed game providers will appreciate the collaboration - providing the games. Theoretically, an unlicensed casino will most likely not acquire games from a licensed provider. Basically, this is it. I told myself that one day I would find out more about those provider licenses in order to understand how the legitimacy of the RNG concept is guaranteed.

Do you perhaps know more about this?

Still, I have to add that your discussion got far from Royspins Casino. Shall we turn back, please?

I would prefer if you started a new thread, as suggested.

That's right, the conversation left the royspins topic, so maybe one day we can talk about these topics in another topic.

🫡

I think I can say I'll be here.

So, for now, have a nice Friday! ✨

Thank you and equally

I lost more than 6000 euros at this Casino. The cashback was 5 euros.

they do not respect responsible gaming and control games.

In this Casino you can only lose. Careful

Good afternoon,

this casino basically took more than 6000 euros from me in disregard for the law and everything they are supposed to ensure.

Happened to anyone else?

thanks.

Hello, I moved your post under the casino you are talking about and I see that you also managed to write here. 

Nevertheless, what happened and what was the situation in the casino when they took your 6000 ? You say they don't respect responsible gambling, does that mean the casino didn't want to close your account or something like that ? 

However, I noticed that you have already filed a complaint, so our team will try to help you. I hope that everything will be sorted out in the end and turn out well. 

Yes, I have already registered the complaint, but it is taking a long time to receive a response from you.

RoySpins keeps sending me messages to play

Our team also handles a lot of complaints from other players and that's why there is always a timer on the right corner of the complaint, which gives the parties a timeframe to respond. We try to do everything we can to get an answer as soon as possible, but it is not always possible, because it is necessary for our team to look at the evidence, evaluate it and determine the next course of action. So I think it will be necessary to be patient and definitely not play in the casino until this problem is solved. 

I hope it will be as soon as possible and everything will be fine. Fingers crossed.🤞

I find it unbelievable, given what I have already sent, that they continue to promote RoySpins. That even disrespects you, doesn’t even respond to you…

If you mean that we promote casinos, I rather think that we give information about them, which is quite a difference. 

However, as far as the casino's answer is concerned, I am curious because I have seen your complaint and therefore Joseph will deal with it further. He will contact the casino and so we will wait to see how it all develops and whether they will respond. Let's be patient for a while. I hope that everything will be resolved. 

This Casino lied and falsified data in responding to my complaint.

They talked about the value of withdrawals, but not the value of deposits and how much they do to make addicted players put their money back there.

Casino Guru at RoySpins is not serious, it is visible to everyone. Give it a low rating and take us out of the top.

Hi, I see your complaint has been pending for two weeks. 

Anyway, just to give me an overview of the situation, what is this case about ? Did you try to self-exclude in this casino and failed ? Did the casino encourage you to play or was it somehow different ?

Can you please describe the situation a little more ? 

Deleted me several times.

This Casino has always sent me communications to play.

Unfortunately, due to my illness, addiction always got out of control and led me to gamble.

This Casino has always allowed me to create new accounts due to the addiction, with the same document.

When I won and got up, they immediately came with messages to win more and I lost everything.

This Casino does not respect the law, much less responsible gaming.

Furthermore, they make false statements. In my opinion, it should close.

Be careful, don't be fooled. It continues to be promoted by Casino Guru, but there is nothing seriously reliable about it.

Protect your money and don't put it in this Casino, they are not serious!

Thank you for describing the situation. I would say that this is not the right approach for the casino to take if they knew you had a gambling problem. I don't think it's right to encourage a player to keep playing but to close his account. As for the problem itself, I would like to share with you a guide on responsible gambling that might be helpful to you. 

However, have you requested self-exclusion as required or in accordance with the Terms and Conditions ? 

Also, I see that your complaint is still open and our team will try to help you in this case. We'll see how it all turns out and I wish you a fair resolution. If you have anything new, be sure to let me know.

Yes, I always requested self-exclusion through customer support.

They know what they're doing! They take advantage of addicted players.

Why don't they show the total amount deposited?

They're not serious.

Casino Guru needs to change this Casino's rating to very bad, Casino Guru promotes responsible gambling, this casino does the opposite.