Hello from Pragmatic Play

Hello casino gurus 🙂

I'm Jelena and will be your Pragmatic Play representative here. Been lurking around for a while and now finally decided to introduce myself officially😀

Don't be shy to share some feedback on our games and products, reach out to me if any assistance needed or to simply say hi 😀

Hello there,

I already did that - feedback:

https://casino.guru/forum/game-providers/pragmatic-play-is-an-international-fraud/2#post-67759

Plus I added a hint to get closer to players - right here

Thanks Radka, will take a look right away 🙂

What you did with the RTP in the Gates of Olympus slot from approximately 4:00 A.M. to 8 A.M. polish time on 11/10/23 is simply inhumane, it even borders on a crime story. As an active player since 2017, today's bonus buys session makes me vomit and this is the main reason why I stop playing in the casino.

I understand that game providers exist to rob naive players of their deposited money, but certain gaming limits have been exceeded. I won't estimate it exactly, but it seems so RTP below 93% in my case at DRIP casino.

Say hello to the developers for me. It's all top secret. ;)

Excellent game super bonuses

Hello! And which game are we talking about? 😉

The game is dedicated to 81

I still don't understand which game you're talking about, though.🤷‍♀️

Hello,

I would like to clarify one point.

My indignation concerns the casino https://kazino-azov.org/obzor-casinerx-casino

Their website states that pragmaticplay are their respected partners (unfortunately for some reason I can't attach a screenshot, but here is the exact link with this information:

https://casinerx.com/eng/pages/partner-testimonials

You can read my complaint about this casino: https://kazino-azov.org/casinerx-casino-proverka-igroka-zaderzhivaetsja

where even in one complaint there was fraud on the part of the casino, non-payment of winnings, retroactive change of rules and even banal they did not return the deposit.

In connection with their fraudulent activity towards players, I would like to clarify one point: is this true? are you their respected partner and consider such a casino worthy of such?

Everything is back to normal with these scammers. Since my last epic win loss, this provider has been taking all my funds. 30 deposits in a row were forgotten. The final nail in the coffin is the purchase of a super bonus buy on sweet bonanza 1000. The player must pay 500x the stake. My winnings from this bonus? Less than 1x. This is an outright crime. This provider is not based on any randomness. In my opinion, the world of slots is currently based on artificial intelligence and metadata processing. They have everything handed to them on a plate. Any statistics. Bets placed, bonuses purchased, winnings, losses. RTP must be calculated individually. In my opinion, after winning over 10,000x, my every account in any casino will be doomed to failure with this provider. Just don't trust them. It is an organized, legal criminal group. Stop being a naive fool like me.

A few days ago, Hunnyplay announced that Pragmatic Play is now their official sponsor. However, I would like someone from Pragmatic Play to confirm this partnership, as Hunnyplay has previously engaged in some questionable practices, which may still be ongoing. For instance, they previously displayed a Curacao Gaming License logo on their website without holding a valid license. I've also been experiencing issues with Hunnyplay for several months now, along with others. This makes me curious whether this "official sponsorship" is genuine or simply an attempt to gain players' trust using Pragmatic Play name.

Hi. Try to use the reply button to let Jelena know about your concern, though I would not put much hope in that. She's been completely silent for quite some time 🙁

Hi Jelena, are you still active?

Stop cloning the same slots over and over. We know you're capable of great titles - but then you just clone them countless times with different aesthetics. That's why you're able to release 8 slots a month - most of them are the same slots as before.

Maybe that's the style they're aiming for. If you had a game provider and could recommend something, what would you do differently? 🤔

Yes, they have problems with this, there are only 2 themes there: the Wild West and the gods of Olympus, sometimes there is something else, but this is rare.

Do you often play these slots? Do you also have the feeling that the themes and games are repeating? Have you come across any that are different?