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Revolution Casino - general discussion (page 9)

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7 months ago
itus

Good morning. I'm having the same problem with withdrawals at Revolution Casino. Once the 14 days have passed, can I contact you again for help?

Automatic translation:
Sgun8
7 months ago

Of course, you can complain. However, based on others' experiences, I believe that outside pressure will not have a significant impact. They have always been slow, as you can read in this thread, so please be patient. Perhaps look through user reviews to find faster casinos.

Radka
7 months ago
itus

So you have no way to mediate with this casino? Even with complaints, etc.?

Automatic translation:
Sgun8
7 months ago

We have. However, as you can see in this thread, the casino pays slowly, so no one outside the casino can speed up your withdrawals. This was what I said.

We can keep an eye on it and request information from the casino, but it appears to be counterproductive. As far as I can tell, most players were paid before we even intervened. Did you read this thread?

Maybe this guide 👈 will help you understand what I mean.

7 months ago
itus

Thanks, I'll read the guide. However, what I've seen online is that 90% of the reviews about Revolution are negative and refer to withdrawals not being processed even after months. However, the ones I read on this forum were resolved after a few weeks. That's why I was confident in you and your mediation.

Automatic translation:
Sgun8
7 months ago

I see. The thing is that sometimes just the complaint works itself out. Once another complaint is approved and published, the casino is notified about it. However, we do not directly speed up the resolution process, especially when it comes to delayed payouts without any other complications. It is up to the casino to resolve it within their capabilities.

It's great to see you are so well aware of all those things anyway! Best of luck with the complaint, of course!

7 months ago
itus

I got my money. It took a mediator.

Automatic translation:
Sgun8
7 months ago

I'm not sure if I understand, but I hope you get the money.

1 month ago
czus

Greetings

I am currently having a problem with Revolution casino.

It is 14 days from the withdrawal request (2 withdrawals)

Automatic translation:
miraka
1 month ago
czus

Hi, that's annoying.

If you don't mind, I have a question: what happened in the meantime? Did the casino have any demands or are you in contact? I really hope they said something constructive to you about it.

Feel free to show a screenshot of the chat or email.

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1 month ago
czus

Hi, that's annoying.

If you don't mind, I have a question: what happened in the meantime? Did the casino have any demands or are you in contact? I really hope they said something constructive to you about it.

Feel free to show a screenshot of the chat or email.

Automatic translation:
1 month ago
skus

Dear Miroslava, thank you for contacting our RevolutionCasino support team! We usually process withdrawal requests within 3 business days, starting from the day after your request or from the last processed withdrawal. Just a note: weekends and public holidays are not included in this time. Once your withdrawal has been processed, you will receive a notification in your profile. It looks like your withdrawal is almost ready and should be processed soon. Thank you very much for your patience!

Automatic translation:
Radka
1 month ago
czus

They communicate all the time, but they always give the same answers over and over again.

Automatic translation:
miraka
1 month ago
czus

Hi and thanks, so there is no problem with the documents or any further checks, but it is waiting for processing. That is annoying, but on the other hand the easiest situation to solve, unless of course there is something else at play that the automatic response did not mention.

I think that will be revealed in the complaint. Hopefully it won't take long.

Hold on a little longer.

Automatic translation:
1 month ago
czus

Thank you

Automatic translation:
miraka
1 month ago
czus

Thank you for your patience.

And please let us know if anything changes. I think others will appreciate it too.

Automatic translation:
Radka
1 month ago
czus

Now filefile I checked the account, everything is still the same.

I am writing again in their support.

Automatic translation:
1 month ago
czus

Where can I send you all the screenings from today's conversation?

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1 month ago
czus

Report!!!

After 19 days of urgency, both withdrawals arrived.

Thank you 🙂

Automatic translation:
miraka
1 month ago

What great news.

Thank you for informing us.

Please update your complaint as well. Will you?

Romi
1 month ago
czus

How exactly please?

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