If that happens, please follow the request form: https://casino.guru/complaints/create 👈
It's designed to guide you through, but if you prefer asking perhaps me on the forum, please go ahead.
Hi, I have a problem with withdrawals at revolution casino. I have requested 3 withdrawals since last Sunday, each for 12,500 CZK. Even after the approved Ch or withdrawals, there will still be a lot of money left in my account, at least for another 6.7 withdrawals in the same higher amount. Every day I get the same answers, delays and I have to be patient. The winnings are not from a bonus. I deposit via Skrill and a bank card. I don't want to file complaints and deal with the same thing after each new withdrawal. And with their deadlines and delays, I probably won't get all my money until Christmas. Please advise me if there is a faster option to cancel their account and how is it with paying out the balance, please??? Thank you very much in advance
I can see why you're concerned, especially with a much larger balance still left in the account.
From the limits we currently have listed for Revolution Casino, 12,500 CZK is the daily withdrawal limit, with a monthly limit of 175,000 CZK, so the amount of each request seems to match their stated limit.
Since the first withdrawals were only requested last Sunday, I would still give them some more time for now. We usually allow around 14 days for withdrawals before recommending further escalation.
I also wouldn't close the account just to try to speed things up. That doesn't necessarily mean the casino would pay the whole remaining balance at once, and it could make the situation more complicated.
If the withdrawals remain pending beyond that timeframe, you can submit one complaint covering the overall withdrawal issue, you wouldn't need to open a separate complaint for every single withdrawal.
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