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Revolution Casino - general discussion (page 8)

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2 years ago
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1 year ago

bro whyu bother with casino guru? they are even worse then those scaming sites.. utterly don' care about you lol. look at their trash response.. they are so discusting

1 year ago

Is there anything we could help you with perhaps? It looks that you really need to solve some issues.

Did we ever not come forward to help with something happening to you, or what is the reason for your words, please?

As I can see from your other post, you have nothing else to say but to abuse us here. What is the point of sticking here, then? I would like to know.🤔

Romi
1 year ago

there is, get a life and stop lying to people, scamming them, offering sites without license, saying that you are helping when you obviously aren't.. this whole site is complete utter scam,evil and making things worse.


bye

randomplayy
1 year ago

Bye, do you want your account to be closed? Sounds appropriate.

Radka
1 year ago

this is the only way you can deal with me? truth hurts doesn't?

randomplayy
1 year ago

Well,

I see you as a guy who keeps presenting negative general opinions without a single supportive fact. A person who has never submitted a single complaint through which he would gain first-person experience about processes and things he is so eager to condemn. Nothing concrete, nothing constructive, just negativism.

So, what do you expect? Why should we leave you here to keep kicking around?

Be constructive or leave. There are many others who seek support; instead, we have to read about scamming, lying, and other of your highly disputable opinions.

Why keep coming back? I do not even understand what you expect by acting like this.

We won't keep losing time trying to understand your motives; instead, you may end up banned.

achsl12
1 year ago

update:


after nearly 4 weeks i got my withdraw (200€)

No verification process, but who cares 😉

1 year ago
esus

These are the same weeks that I have been trying to close my account due to gambling addiction and it must be a very responsible casino and fair play in every sense, ironically of course I do not trust them, they are a fraud, they deceive and scam their players and they do not close the account of players with gambling addiction, this makes one suspect that it is a scam and the players are unprotected.

Automatic translation:
1 year ago

update:


after nearly 4 weeks i got my withdraw (200€)

No verification process, but who cares 😉

1 year ago

Way too long to wait for a withdrawal, but at least you got it at the end.

If you'd like to write a review about your experience, here's the link for you.

Will you play there again now?


1 year ago
esus

These are the same weeks that I have been trying to close my account due to gambling addiction and it must be a very responsible casino and fair play in every sense, ironically of course I do not trust them, they are a fraud, they deceive and scam their players and they do not close the account of players with gambling addiction, this makes one suspect that it is a scam and the players are unprotected.

Automatic translation:
1 year ago

I am really sorry that this is still ongoing for you.

May I ask if you need any help from our complaint team perhaps? Is there any money you have deposited after your request for the account closure?

1 year ago
esus

I have requested three withdrawals for a total of 1,410 euros. I checked to see if I needed to send any additional information, and the website indicates they have all the necessary information. The withdrawals are pending verification, and the chat tells me it can take up to three days (although they specified it used to be less), but two of the three withdrawals have already received three days, and I haven't heard anything. I tried contacting them via chat again, but access isn't working. However, they don't present any problems with making deposits. I tried to file a complaint through Casino Guru, but I got a captcha error.

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1 year ago
itus

Good evening everyone, tonight I think I've been scammed outright.. I hope some of you can help me.

site in question Revolutioncasino.com

mail account in question:

I convert 50 coins earned with deposits into a €5 bonus which as a requirement had a total replay value of €200, playing I get to have about €311 and when I respect the last euro for the requirement of conversion into real money I get a system message that says "you have respected the bonus requirements here is €25 in real money" and it resets the 311 to make me figure out the 25, crazy stuff.

support is not answering me and I am not even receiving the message "case taken in charge" please help me


Automatic translation:
User21
1 year ago
ruus

Naturally, if a casino refuses to close a player's account, it is a dishonest casino and you shouldn't play there.

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1 year ago
esus

I have requested three withdrawals for a total of 1,410 euros. I checked to see if I needed to send any additional information, and the website indicates they have all the necessary information. The withdrawals are pending verification, and the chat tells me it can take up to three days (although they specified it used to be less), but two of the three withdrawals have already received three days, and I haven't heard anything. I tried contacting them via chat again, but access isn't working. However, they don't present any problems with making deposits. I tried to file a complaint through Casino Guru, but I got a captcha error.

Automatic translation:
1 year ago

I am sorry for this late reply, but I'm glad that you managed to file your complaint at the end.

As I can see, the casino hasn't responded yet to it, so could you please provide any updates?

Does it remain the same as of now?

1 year ago
itus

Good evening everyone, tonight I think I've been scammed outright.. I hope some of you can help me.

site in question Revolutioncasino.com

mail account in question:

I convert 50 coins earned with deposits into a €5 bonus which as a requirement had a total replay value of €200, playing I get to have about €311 and when I respect the last euro for the requirement of conversion into real money I get a system message that says "you have respected the bonus requirements here is €25 in real money" and it resets the 311 to make me figure out the 25, crazy stuff.

support is not answering me and I am not even receiving the message "case taken in charge" please help me


Automatic translation:
1 year ago

Was this maximum winning amount written in the rules of the bonus you played with?

It is very important to check the rules of every bonus before playing, you know.

If it says so, unfortunately, there is nothing much to do about it. 🤷‍♀️

1 year ago
czus

Hello, I requested withdrawals a week ago, 3 in total, and I wrote every day and still nothing happens. On the website they say that withdrawals take 3 business days and still nothing. Can you help me with this? Thank you

Automatic translation:
opastierik10
1 year ago
czus

Hi,

Unfortunately, we can only guess what the problem is here. Support or a manager should specifically explain why the withdrawal is delayed. Unfortunately, we won't get very far without a single clue. So I'll ask straight away, has anyone told you anything specific about this? If we were to start speculating, it would unfortunately be a set of questions to get you started - for example:

Do you have a verified account, have you ever made a withdrawal, have you used the same payment method? And so on. It may sound silly now with all these questions, but the casino should really explain it clearly. A week is a long time for me.

We can help you right now by staying here on the forum until the time mentioned in the complaint has passed and during that waiting period, let's say, we will try to uncover the cause or find anything useful.

I think we'd all love to know more here, so let us know.

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1 year ago
deus

Deposit accepted. Bonus not given. Fraud.

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katjaleesch
12 months ago

Hi, you deposited to get the bonus, am I right? Is there any reason the casino would have told you why you didn't get it?

9 months ago
itus

Hi, I have two withdrawals of €500 each pending for 10 days now, and they haven't even been processed. I don't know what to do anymore. I've emailed and talked to customer support, but nothing works. I'm getting no response, and they're not being paid or being processed. Please help!

Automatic translation:
Andrea9898
9 months ago

Hello, waiting ten days for two €500 withdrawals without any processing or communication is definitely too long. Can you please confirm if your account is fully verified? Unverified accounts are one of the most common reasons why withdrawals get stuck.

At Casino Guru, we usually give casinos up to 14 days to process a withdrawal. If you still haven’t received your money after that time, you can open a complaint through our Complaint Resolution Center. Please make sure to keep all of your proof such as emails, chat logs, and screenshots of the pending withdrawals so the case can be reviewed properly.

Hope we can resolve it in the meantime and you will have your money.

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