The crux of the problem is that banks try and follow a set of Mastercard/VISA rules and misinterpret them constantly. Banks will eventually get up to speed on this(I hope) but the likes of Revolut just don't give a shit and are absolutely involved with some of these payment providers for their banking facilities.
I've not had one problem with Revolut since all this, I've successfully chargebacked over 30k. I took the goods/services not received route. I even retrieved over 9k of money transfers as they passed on my request to the merchant. I honestly believe it's how you position yourself with Revolut and of course you need to play the merchants at their own game. Plus its in Revoluts best interest to chargeback given the fees they earn out of it. A lot of chargebacks are received in euros, you then have to make an exchange to sterling which the bank earn from. For me Monzo take the crown for worst example.
I've not had one problem with Revolut since all this, I've successfully chargebacked over 30k. I took the goods/services not received route. I even retrieved over 9k of money transfers as they passed on my request to the merchant. I honestly believe it's how you position yourself with Revolut and of course you need to play the merchants at their own game. Plus its in Revoluts best interest to chargeback given the fees they earn out of it. A lot of chargebacks are received in euros, you then have to make an exchange to sterling which the bank earn from. For me Monzo take the crown for worst example.
I think it depends who in that team you get. I positioned myself the same way mate and they point blank refused to even attempting chargebacks. That's why the FOS had to rule on it in my favour. They have still not sorted it despite the ruling so it's with FOS again.
Hi everyone!
I'm a journalist from Estonia, and I’d like to share some information about what we discovered regarding miscoding in a casino with an Estonian license — specifically Frenwall Limited, which we believe is connected to Swedish big palyer Infiniza.
I’d also like to thank the participants of this thread, as the information you shared helped us identify the Estonian companies involved in the scheme.
Our article is published here (sorry, it’s behind a paywall): https://www.aripaev.ee/suur-lugu/2025/04/09/eesti-varifirmade-vorgustik-liigutab-salaparaste-kasiinode-miljoneid
Here are our main findings:
If you have any tips or info, feel free to reach out: polina.volkova (at) aripaev.ee
Thank you all once again for bringing this up
Polina
You might want to have a read on here about the numerous companies based in Estonia that are facilitating these fraudulent casinos. There are very, very many.
Same here. Most of mine were bank transfers and today Revolut rejected my chargebacks that only totalled less than £500. I’m always flabbergasted to hear they actually help anyone as my experience has been so poor. Also lost 20k in bank transfers to Santeda sites and Revolut did nothing to help me recover those funds either and continuously lied about this.
Nellz448@hotmail.com
If you want to email me.
Guys I've had success with gamer me bank raised a charge back [ revoult ] no goods or service. They reverted the funds themselves within 2 days.
Baldi games & vici games same company direct contact refunded my funds.
Awaiting chargebacks with other companies via my bank [ revolut] if successful I will let you guys know
Just really need to find mahmay there is a fortune to them thank you guys for all the help so far
Anyone?
I'm thinking of telling them straight what happened in terms of casino using third parties, but I've not technically received any goods from them and they would have been blocked if they used the correct mcc code.
Just think before you take action. No point rushing into things unless you've thoroughly done your research on this issue and fully wrapped your head around whats gone on. This forum has plenty of information to help you. Your bank may decline anything gambling related, so perhaps check on here to see how people have got on concerning the bank you are involved with. In some cases you may be forced to go down the goods/services not received route. Again, it can depend on your bank. Both instances are factual, unfortunately there's a lot of inconsistenty within the banks, so asking this forum, what shall I do, without providing enough detail on the situation is impossible to answer.
The problem with this approach is that some banks chargeback teams are thick as mince and the second gambling is mentioned they look at the rules and it says "Gambling cannot be charged back", not knowing this applies to legitimate gambling under MCC 7995 and not this fraudulent crap we have seen.
I’ve tried this too. Latest they’ve automatically declined the chargebacks saying I 3ds the payment which yeah I did. But my argument is I didn’t have any dealings with the merchants on my statement
That's why you should have played along and said you did purchase goods (ie digital art, merchandise etc.) But the merchant didn't fulfil your purchases and you didnt receive the goods. As at the end of the day you did authorise the transactions. As you probably understand by now, there was no point mentioning gambling or saying you don't recognise/or have any dealings with merchant found on your statement because in simple bank terms - that doesn't add up. You have to play the game you've been played at. It's unfortunate but it's the only way around some banks.
Huh? Nikotpf is Niko Technologies OU.
Their website is Niko-technologies.eu
I sent emails and ccd their local police. They were linked to elegro who I also contacted. I received refunds after contacting both companies who said to go through an official channel to get the chargebacks so I then reported it to my bank revolut. In which the bank passed on my refund requests officially despite not getting directly involved due to the transactions being money transfers.
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