Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 549)

No around 9 transactions totalling

same merchant!?

See I didn’t even get a chance to ask questions or provide any further evidence. They just closed it straight away

that's very very weird

Someone further back in the thread linked a page where Santeda claimed to have offices at an address which was also linked to the IGA group (iGamingAdvisors), of which Mario Fiorini was/is a director, Goldenbet (a Santeda casino) also claimed to be in conjunction with IGA group for a period, but have since removed any mention of IGA or Santeda from their website, aswell as their claims of having a Curacao license. I do have evidence, i have forwarded it to the relevant authorities.

Ok now I get it I thought the way you were following me was that you had went to arbitration similar to me but yours was just a chargeback ok I get it now

That is odd I would look in to that then the chargeback deadline is 45 days and in pre arbitration it is 30 days as far as I know with mastercard and im well past that

anyone that has succesfull disputes with wise? i have 4 transactions id aprieciate any help or tips

Finger’s crossed indeed. I was provisionally refunded the 3k and just don’t plan on touching it until the investigation is complete. Hopeful that the worst case is they just undo the refund. Wish you the best of luck, it’ll be an anxious 60-90 days for me waiting the official results here.

They said this when I asked about the 45 days "The merchant's response is processed as part of the dispute process, regardless of timing. The Chargeback Team reviews all responses based on card brand rules."

They said not a lot they can do now. So I’m going down the complaint route now.

Ok that is strange that is not how mine are going I believe they were raised as incorrect mcc at 1st they then sent me the challenge from the merchant after about 50 days which I objected to now its been 45 days more

Today I received the refund after 40 days from coolcs2 via Revolut, he proved me right

Has anyone from the UK tried to claim refunds for faster payments to Falcora Finance using the October 2024 PSR ruling? Been looking it up online and it basically states your bank should refund you if you've been a victim of a scam and used CHAPs or Faster Payment to send money to a scammer. Cant find anything in this post about someone who has tried this method but i could be wrong.

https://www.dailysabah.com/business/economy/turkiye-arrests-bank-payments-firm-boss-over-illegal-gambling/amp

Article is about illegal gambling ring arrests in Turkey but informative nonetheless. It’s a shame with all our resources in the UK our Government are one of the last to act after smaller European countries, Australia and now Turkey.

They made arrests in Australia?

Oddly I just searched for the regulatory site in Australia where I saw the news previously and they had updated the article today with information. Apologies, I don’t think there were arrests but their ISPs blocked these websites for Australian residents (I understand people can presumably still use VPNs but it’s still more than the UKGC have seemingly done to date). Individuals can also be imprisoned for such offences relating to operating these sites in Australia.

It's a solid start, i do know some websites use multiple URLs to bypass these blocks, Santeda have received formal warnings for doing that from the Australian authorities, hopefully all these reports of ISPs/Arrests, the sky reporter taking an interest in this thread and the guardian article are all early indicators of something bigger coming.

Yes - with Revolut. They said they couldn’t help me even with an Action Fraud crime number. Raised a complaint and it was not upheld.

Well that sucks, im with Halifax and im going to try going down that route tomorrow with them, if at the very least i think the banks should be doing more just from a duty of care standpoint.

Mine was the same the bank said they fulfilled there service because they were a third party provider even though I had an email from falcora finance saying they had processed any payments with my information