3 months ago
Is that byte news?
Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 304)
3 months ago
ive got payments dating back to February this year, all show as Santeda International, I’ve found that each transaction has went to a different account number, currently going through the ombudsman at the moment as I got the usual with the bank, as it’s gambling they cannot help, any information on them for when the ombudsman start asking questions would be great
3 months ago
I had thousands in payop the bank said nothing could be done on them to me
Run by Eastern europeans
3 months ago
They are Canadian mate, headquarters in Vancouver. The guy ended up contacting the police in Vancouver to raise it. There are very strict rules over there for payments like this. There has even been press coverage of them somewhere a year or two ago. Only thing you can do is report them to the local authorities, say they took your money and you got nothing in return.
3 months ago
Appreciated having issues with donbet at mo .they are currently trading on jaz licence which expired back in oct they do not hold valid licence or display any seal .Also in terms and conditions does it state anything about using 3rd party merchants but does state that it process payments by Santeda bv international group .when I used donbet and rolletto I used a new bank card also payments came out as kasia empire, only skins gamestore and formuline ect ect the game i was playing on donbet was awful reels constantly spinning, kept getting kicked off game needing to reload ,being told to log in when I was in middle of game play ,when I got a bonus rounds the game would glitch and reels would continuously spin and lose connection causing me to reload game then I would get nothing in bonus round.so I confronted donbet about the issues
Games licences 3rdparty merchants who have criminal backgrounds and requested a full refund .I also asked for a full transparency of my account and transactions as they need to keep record they refuse to give it to me basically they sent me an generic email saying they are regulated bla bla bla and I can see my transactions on my account and I can cross reference them with from bank statement for authentication and accuracy. I had to laugh as they are not authentic or accurate. Now are they .I emailed them back as they are also aware that they blocked my account as soon as i 1st emailed them so I do not have access to this and if I request they send me this information then they have a legal obligation to oblige.They wrote back and said I have access to my account for 24 hrs to retrieve this information .this was 8 hrs ago and I still do not have access to my account they are taking the mick .I am at my whits end and I am like a bear with a annoying wasp.As I said in one of my previous post my bank contacted me about an attempted transaction from kenya for €750 so my card has only been used on these sites .I now have emptied that account. As soon as the FO has dealt with the case that account will be closed .but SANTEDA INTERNATIONAL LIMITED is shocking scammers
3 months ago
Out of interest was it "Katherine, Compliance Manager" who sent you responses from Santeda?
3 months ago
Ok thanks that may be worth a try mate anyone have any experience of this to help
3 months ago
Yes
3 months ago
No kyle compliance manager
3 months ago
Okej.
So Byte News = https://open.endole.co.uk/insight/company/13967021-arab-international-academy-ltd
https://find-and-update.company-information.service.gov.uk/company/13967021/officers
Companie is runned by ELSANEH, Mohamad Adnan
Correspondence address
2/2, Ahmad Hamdi Tanpinar, Istanbul, Turkey, 34403
But how can we now find ther Email-adress?
3 months ago
care@aiacademy.info
3 months ago
Any one got respons from them?
3 months ago
Question guys. Saturday 14th is the day my chargebacks can no longer be disputed, so in that case I win. With it being a Saturday does that mean I get the money Friday or Monday? Only Fomiline and Goriwire have disputed
3 months ago
It takes a few weeks to get settled after it passes
3 months ago
Ah does it! That's frustrating, was hoping to get the money just in time for Christmas! Haha.
3 months ago
Formuline is actually quickbit
3 months ago
Yeah I know, and goriwire. Only those 2 have disputed. However the bitsent transactions which is also quickbit.. have not been disputed 🤷♂️🤷♂️
2
3 months ago
Also what bank are you with as all banks have different cut offs but I am pleased you got some results fingers x you get it before Xmas
3 months ago
Yes mate well mine were it may well be faster with yours but it was not right after the 45 days with me it was about 60 days with incorrect MCC if you hear nothing after two weeks that is it
2
3 months ago
N*****t for me! Fingers crossed. I have spoken to them and my complaints advisor is contacting me on the 18th.. so I'm guessing that's with the outcome and of what I'm getting paid.
3 months ago
From my bank. Any advise what I can do/respond?
Please note that if the disputed transactions relates to gambling, gaming or investment purposes, then we won't be able to dispute them according to Mastercard chargeback rules:
"For transactions in which value or assets are purchased for gambling, investment or similar purposes: This chargeback right is only available for a transaction in which the purchased value or assets failed to appear in the account agreed to between the cardholder and the merchant. For the avoidance of doubt, chargeback rights are not available for:
-refunds, withdrawals or transfer requests,
-terms and conditions or account access,
-winnings, gains or losses, or
-use or subsequent use."
If the funds have been successfully deposited in your investment/gambling account, then we consider the services were received. Hence, Mastercard cannot take the funds from the merchant.
