PlayiO Casino - general discussion (page 5)

Hi, that's a good move. If they can't pay within 14 days, then a complaint will be justified. 

It's normal for them to have a lot of withdrawals, but it shouldn't take that long.

Didn't you need to verify your identity? 

That is not an update I hoped for at all.

Did you have a chance to communicate with anyone from the support or not at all?

It's all a scam! Which online casino processes so many payouts every day that there are constant delays? I requested a refund due to the lack of a German license!

Sorry to tell you, but I don't think you will succeed with this. They have it in their terms and every player should read those before depositing to any casino, actually. 🤷‍♀️

Hello, I have the same problem as everyone else here. I requested a withdrawal of €390 on January 31, 2026. It hasn't even been processed yet, with the explanation that many withdrawals are currently being processed. I've contacted several support staff members, who kept putting me off. Some said it was in the final stages, others said it wasn't. And yet another support team member said my withdrawal would be completed in two days, which was on February 4, 2026.

That's been a really long time, for sure.

Is your account already verified, and have you ever withdrawn from there before?

If you wish our complaint team to intervene, please file a complaint and explain the situation.

This is my first payout

and my account is also verified

If the money hasn't arrived by Monday, I will definitely file a complaint.