Pistolo Casino - general discussion (page 8)

Friend, I have exactly the same issue as you since August 14th and today I got verified. I had exactly the same thing last year at the same time at joker8 with the difference that at pistolo there was no cancellation of withdrawals yet. Press the complaints here at casino guru that's how I found a solution last year. I had suffered for 3 months putting the correct documents in the verification which were rejected and I have a feeling that the same thing will happen again

Yes, but on the account it says that nothing needs to be verified, are you also stuck in under review?

I agree; in most cases chat or so-called support agents may of little use. 🙁 Honestly, so does the Anjouan. Basically, the licensing authorities are so slow that it literally has no value to bring cases about delayed payments to them unless you have been waiting several months at least. That's my experience. What they can address is more about refused payouts.

In any case, it seems like the casino still pays out, yet I agree the current conditions are terrible. I hope all those complaints will remind the casino that such an approach has a side effect!

Yes, a lot of requested documents, which they already have there, even recorded in their history, and they want the exact hour, minutes and seconds when the deposit was made, also three months, then I gave up and turned the money into zero.

I hope that we will be able to help you with your complaint, then. The main thing is to mind the timer and cooperate, because if you are unresponsive like last time, we are unable to do much, you know.

When you took over the case, I had already received the money, that's why I didn't respond.

Did you wait at all for a withdrawal from Pistolo? Did they pay you? If so, how many days later? Why do they make fun of me when I show you the live chat conversations?

I played diff game but no far i had no issues with withdrawals.. they came in time!

21 days of delay on my withdrawals,plus numerous of players reporting same issues,dunno if ur lucky or playing to other casino cause this one surely doesn't pay in time

Today they charged me one of the three withdrawals, the smallest one, and this was the last one I made and it happened on August 14th. Now they won't even let me enter the live chat.

ok

What stage was the status of the withdrawal until they put it in? It has been under review since August 13th.

This stage doesn't change, don't even look at it, haven't you ever made withdrawals at such casinos?

I usually play in Greek that make withdrawals in the next 3 hours, I said to try a foreign one for the experience and look where I ended up. When I talked to them they told me not to worry and that there was an unexpected delay in my withdrawals and a large number of withdrawals and the usual usual..

That's alright; you always can inform us about it so the case is closed accordingly. Otherwise the information about your unresponsiveness will go along with your account in the future as well, you know.

I am so disappointed that I signed up at this casino because judging by the reviews and the security of the index, it seems like a good choice... I have never experienced anything like this... The longest I have waited for a payout on other sites was 8 days. I have been on this site for a couple of months and have not withdrawn any money

So, what is the issue exactly then if you don't have any pending withdrawal?

I don't quite understand.

The withdrawal will fail and the excuse will be 1. A system error with your bank or 2. A technical error .

The money will go back into your casino account and then you will get bonuses which will lock withdrawals until a minimum amount is played

Well, the question was for the other user, but thanks for your input anyway.

Did you experience all these really?

Not a good experience for sure, but were you able to withdraw your winnings at the end?

I can see that your complaint was unresolved back then. 🤔

Yes Apologies I just had to give that nugget of wisdom.

It took over 7 weeks but I finally got satisfaction.

I think player should be made aware of these red flags and untrustworthy casinos