NovaJackpot Casino - general discussion (page 8)

I sign up with the 300% bonus, the bonus was in my bonus section, after I deposited the bonus disappeared and the support didnt want to add the bonus manually... what a scam

Hey, that's exactly how it shouldn't work. Unfortunately it's not the first time I've encountered this and I'd definitely like to know why.

Did the casino say anything relevant to this or not? Why didn't they want to give you a bonus?

i there,

We’re always happy to help and encourage anyone with questions or concerns to reach out directly to our support team so we can look into it properly.

As for bonuses, if a player registers through one of our approved affiliate partners and meets the promotion requirements, the bonus should absolutely be applied. If for any reason it hasn’t been, our team can quickly check and resolve it.

Feel free to get in touch — we’re here to make sure everything runs smoothly.

Kind regards,

NovaJackpot team

Hello, I think you should answer that to the player. I was trying to find out why this happened but personally I have no problem. 

So, try to "reply" to his message and see if he writes back and says something more about it.🙂

Has anyone got paid out by this casino?

Trustpilot has a terrible 1 rate of 48 reviews and all say they scam the player and don't pay out.

I do see the warning signs of Rabidi owned ;(

I saw misleading information by Casinoguru that its something else than Rabidi but IT IS ACTUALLY RABIDI. I feel scammed by Casinoguru into a non pay site.

Thanks guys.

Hi Kallen,

Thank you for your message I do appreciate your feedback.

We would highly recommend going to our 24/7 chat support in order to query about your withdrawal, so that we can help you along the process.

The chat team is there to answer any questions you might have about the payout process.

Kind Regards,

Novajackpot Team

According to our information, the owner is NovaForge Ltd., actually.

If you have any other information that is legit, please let us know, for sure.

Do you experience any issues with your withdrawal? Is there anything we can do?

I closed my account today. Or I am trying to.

You retarded casino has this feature where YOU HAVE TO REQUEST THE CLOSURE.

Just because you are horrible in pressuring the player with pop ups and 2009 level of withdrawal times.

Hello NovaJackpot I requested 2 withdrawals one of 1,500 BRL on 06/09 and another of 1,500 BRL today 07/09, I would like to know when they will be processed please.

Have you tried to ask the support directly in the casino as well?

Let's see if we will get a reply here.

Casino says I'll receive it on 09/11 and 09/12 thank you!

Hello, it sounds promising. Please let us know how things go. 🙏

I am sure the others would also appreciate a follow-up.

Ess Casino always pays out winnings, it just takes a while, when I receive it I'll let you know, Radka.

Ess Casino? Well, I thought we were talking about NovaJackpot the whole time, but in case, I will be here. 😉

I hope everything goes smoothly.

I'm sorry I was going to write "ess" but the Casino novajackpot we're talking about is.

I still haven't received my winnings and I'm waiting.

No problem. Thank you for the update—well, for both actually. Seems like a few days are still remaining, so I expect the money to arrive as you said earlier "Casino says I'll receive it on 09/11 and 09/12 "

Remains to be seen. 👍

Yes, it's true, my withdrawal is stored there, what's hard for me to receive and it's been 14 days is a withdrawal of 1,500 BRL from the EXCITEWIN Casino, Tomas is taking care of my complaint, and I'm also having trouble receiving from spellwin, I also opened a public complaint, lately it's hard to receive from casinos, they're taking a long time to pay, they say they processed the withdrawal but it didn't go into my cryptocurrency wallet. There are a lot of delays and errors, it's not nice to play in casinos anymore, I've even taken a break from playing in several casinos, I'm playing in those that pay quickly which is rare.

Dear, this message pertains specifically to NovaJackpot Casino, so please do not confuse it with experiences from other casinos. I spot you keep posting posts about everything everywhere but that is not very practical, if you ask me. So, regarding NovaJackpot, we shall see.

Thank you. 🙏

I received a withdrawal of 1,500 BRL on 09/11 Casino always pays right the other one is missing but it will be paid tomorrow.