Let us know if you really receive it next week. Anyway, I don't recommend continue playing in the casino. If they can't send you more than 300 eur then something really isn't right about this casino.
What can I say? It is ridiculous. If you're a customer support agent working in a good casino and you close chats whenever it's convenient for you, you'll be fired very soon.
But the difference in quality of casinos and their customer support is enormous. You can experience literally anything. For me, a good customer support is probably the most important aspect of every decent casino.
To be honest with you I think the person or persons I believe there is 2 that are on live chat have as much say as the bosses I say this because I've been paid on PayPal by 2 different people I know names but IL leave them out and Im pretty sure they are also the ones on live chat!! Just of interest do you know the names of the bosses / owners of this casino?
I find it hard to believe that any boss would take part as a customer support agent. But all is possible I guess.
I try to search a bit but have not found more than "Games & More B.V." as you can see in the casino's main tab.
Do you have any idea?
Hello,
If you have some information about different owner, please share.
Founder and COE does not mean that the owner copany must have his name in the corporate name. It's pretty common. We provide Games & More B.V. as the owner.
(Yes, I found the article:
We can debate about who owns which company and who plays each role, technically it is just like this:
Have you ever heard about any online casino registered and exclusively and legally owned by a single person (not a company), I wonder?
I'm not debating I just took what I seen as the truth.so nordis casino whoever owns it have said they will not pay the 1039 euro because I hurt there feelings by speaking the truth about there brand it's crazy! If I was to give you a small list of questions would you put them to nordis casino for me??
You can ask the casino on your own I guess. 🙂
We willingly serve as a mediator when any player need help. But this seems kind of different don't you think? If something is wrong we investigate, that's true. But I do not understand why we should ask your questions.
Anyway, what would these questions be I wonder? You can ask in your complaint thread - what do you think?
Well, I still think you can include your questions in the ongoing complaint. The casino reacted recently, so go ahead and ask, I'd say.
I can see that one complaint was successfully solved while the second was unresolved, so I would not say that the casino does not pay at all.
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