I think they are the most unprofessional casinos I have ever come across. No live chat just bots and I emailed them yesterday and today about my verification issues and still no reply I won’t be using this casino. Also I noticed that there have been about 12 five star reviews that have been left about this casino in the last 24hrs I’m suspicious 🤨
Hello,
Nordis came up with some offers again, it is obvious. Frankly, it is not so rare.
But:
Daniel is currently working on a solution how to lower any impact on the overall user review score. 🙂
I think they are the most unprofessional casinos I have ever come across. No live chat just bots and I emailed them yesterday and today about my verification issues and still no reply I won’t be using this casino. Also I noticed that there have been about 12 five star reviews that have been left about this casino in the last 24hrs I’m suspicious 🤨
So, online support stops being online and ignores your mails if the support is offline after you passing kyc and didnt getting no deposit bonus. Their mails with the same promotion attacks your inbox and spambox even after unsubscribing. After some time ive received a bonus code of "second 10$" no deposit bonus online chat activation needed, which is also scam such as their kyc verification bonus, because online and offline supports keeps to ignore you. Avoid this casino, if they do such things with their offered bonuses… A good reviews and ratings are fakes!!! I aware that they are selling their customers information and documents for hackers, scammers and ad services!!! Hope this casino will be arested and closed as soon as possible!
Hello,
Even I can understand that your experience could be pretty bad, I still have to ask:
Can you share any proof that supports the accusation of selling the customer's documents, please?
So you are one of those winners after all.
I'm just wondering now, have you received any confirmation, please?
We contact the casino on behalf of any player in case there is an open complaint and the need arises.
(We can't act on anybody's behalf without the proper agreement, so this is the reason why the complaint is so important.)
I can see you already submitted one - closed as resolved plus another one is ongoing at the moment. I can also see you have informed Jozef about this latest issue so be assured that it will be taken into consideration too.
I do not want to sound rude, but I think you should find yourself a decent casino instead. The reputation score of 4,7 doesn't seem much appealing to me.
I see your point.
But as I wrote there are two problem parts now and I'm sure that we will take both issues into consideration - in one complaint.
But honestly, I'd be surprised if the casino shows a fair approach and accepts the higher bet you placed.
To me, it seems they are not quite fond of your complaint, sadly.
I also find it quite strange that in the complaint thread the casino only said that they provided all info to you via live chat - and that's all.
I think this is not a good approach from the casino.
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