Mafia Casino - general discussion (page 5)

So it's not completely up to the casino, if I understand that properly. Hey, that's fair to mention, thank you.

In any case, let's see how quickly the money comes.

How did things turn out for you? I'm in the same situation.

What happened next?

Hello.

Based on what I saw, the player managed to resolve his issue with the delayed withdrawal and seems to have received his funds in the end, as the case was closed as resolved on our side.

You mentioned that you have the same issue and are also waiting for your money. I would be interested to know a little more about your situation.

How long have you been waiting for your withdrawal? Do you also have three pending withdrawals, like the player you mentioned?

Feel free to share a bit more information, for example whether the casino required any verification from you, or if you are simply waiting for the withdrawals to be processed.

The most important thing for now is how long you have already been waiting.

Hello,

Thank you for your reply. I've been waiting for three withdrawals since July 3rd. After about a week, I was asked to provide three things for verification, which I uploaded immediately. Then, I was mistakenly asked for proof of a credit card that was never used for deposits. I've been waiting for a response to that for a week now.

I have an additional €38,500 credit balance in the account.

I would say you have already been waiting quite a long time. I understand that this may be partly due to the verification process, because if your verification is not successful, you won't be able to withdraw your money. So I think this is the priority at the moment, and I would focus on getting your verification successfully completed.

That being said, I find it a little strange that the casino only requested all the documents after a week. I would say that this unnecessarily prolonged the process, as I think they could have requested all the documents needed for verification much earlier.

You also mentioned that they requested a document or card that you apparently never used to make a deposit. That doesn't seem particularly logical from the casino's side either.

However, since you already have a complaint open, we'll see how the whole case develops. I really hope that once you are verified, you'll be able to withdraw everything you have won without any further issues.

Fingers crossed for you.🤞

Thanks for the reply.

I don't understand why they're dragging this process out. They're stalling. I've asked the casino many times why it's taking so long, but I only get standard answers about why my verification is taking so long. How can I speed this up?

I don’t think there’s really anything you can do to speed up the process. The main thing you can do is provide the casino with everything they ask for as soon as possible. That’s about all you can do on your end, and after that, you’ll probably just have to wait for the casino.

Hello, I want to ask for help to speak directly to the Mafia Casino (https://mafiacasino2.com/en/) team its not ok to take money was fast to take out money; it's hell. I tried to withdraw money for 5 days . Can someone help?

Hello, I can see that you’ve already opened a complaint, and our team has explained that you’ll need to wait for the two-week timeframe we normally give casinos to resolve this kind of issue.

Could you perhaps let me know whether you’ve already asked the casino why the process is taking longer than expected? Did they give you any specific reason for the delay, or did you have to do anything on your end to receive the money, such as completing verification?