Legiano Casino - general discussion (page 30)

I see that step by step towards the dream goal. It's really a struggle with this casino, you really only need to randomly go through this thread to know for sure that it's more like weeks....

The good thing is that they can no longer make excuses for verification.

Now just hold on and endure, it's unreal, but as far as I can tell, the casino will pay in the end. Hold on!

Well, when I saw how much I was winning, it never occurred to me that it could be a scam, after all, the joy of winning is the joy of winning.. next time I'll be smarter 😉 and I'm glad I came across this forum, I wrote to support and supposedly I'm in the queue, with the fact that their priority is to send the winnings within 3 working days. So I'll let you know next week how I'm doing, but after everything I've read, I'm not getting my hopes up 🙂

Hi, I confirm that I was paid by LEGIANO,

Several weeks of battle with support, but since my complaint was filed, at the end of the week LEGIANO started responding...

I sent them the documents and Legiano validated my documents.

I received a transfer of 500 every two days on average.

Good morning, 2 of my 3 withdrawals were paid today!!!

It's probably best not to get your hopes up because they would like 3 working days, but I haven't seen it like that in reality for a long time. The main thing is to hold on and not do anything with the money and I think you'll get it.

So we will wait for your update. 🙂

I'm keeping my fingers crossed. 🤞

That makes me happy, and it's like we said and like it is with the other players. The casino is not the fastest, but it pays the money. 

So I'm glad that even after these long weeks it has been successful. 

Do you still have some money you're waiting for?🙂

Hello, surprisingly, on the third day after the withdrawal and the promised payment, I was indeed paid what I requested today 🙂

I understand, and I appreciate that you at least acknowledge that the process wasn't transparent or quick. That, in itself, speaks volumes about the type of operator we're dealing with.

But I also want to make something clear to anyone reading this: not everything is resolved with "irrefutable evidence" when the casino acts from a position of power, with terms drafted to protect itself in any scenario. It's not just a question of who has the most evidence, but how circumstances are manipulated to avoid paying out.

I can accept that the forum doesn't have the tools to force the casino to do the right thing, but I don't accept that it's normalized for a promise to be broken and for a player to be exposed to accusations with no defense.

Thank you for your time, but this isn't the end of it for me. I'll continue to report it publicly, because this isn't a closed case; it's a poorly resolved case.

Good morning

Everything was paid for by LEGIANO.

Good day

Great news. ☘️

Usually, casinos don't have such short payout times, so it's quite rare but all the more gratifying. 🙂

Do you still have some money waiting for you or have you withdrawn everything?

Do you think you will still play here despite such a long time or not?🙂

I got the withdrawals I had!!

Now I'm waiting for another 3, we'll see how long it lasts!!!

Checking out new casinos. Anyone had any good wins here?

Thank you too.

I empathize with you and also disagree on a few points.

The primary reason casinos have rules is to prevent certain situations from occurring and provide tools to resolve even uncertain matters. I don't think this was a show of power, and we didn't try to pressure the casino because we understood its position too. The casino simply wants to avoid situations like that, and we understood that their actions were acceptable and aligned with the rules. You made an honest mistake, yet still a mistake.

I think you're acting emotionally, which is fine; we are human beings. As far as I can say this issue is resolved, at least for two parties. Did you try the licensing authority? That would be the third. 🙁

Just to prevent the same situation from happening to you, I kindly ask you to learn from this experience and keep in mind that it is critical not to share your device with others when accessing online casino accounts, as this can lead to complications and serious violations of casino terms.

I apologize for being that honest. I do that because I respect you.

Keep going!!!! 🚀✨🙌

Reading through the thread would surely help in getting more information. 😉

Did you find something out?

Thank you for your honesty. I appreciate it, and I also respect your attempt to maintain balance in this situation. But I want to make one thing clear:

I'm not acting out of emotion, but rather out of the logical frustration of seeing an official promise invalidated by an assumption. I don't deny that rules exist—I respect them—but if those rules allow the casino to reject payments without conclusive evidence, then something is wrong with the system, not with the user.

Accepting that an "unintentional error" was committed shouldn't invalidate all of the above if there is no intent to commit fraud or undue benefit. A simple connection from the same device cannot be enough to destroy a customer's trust without further analysis.

And even if you say this case is settled "both ways," for me it isn't. Just because the casino played by its rules doesn't mean it acted ethically or transparently. That difference matters, a lot.

Thanks for suggesting the licensing authority. I'll do it. Not out of revenge or anger, but because I believe this deserves an impartial review outside the scope of the casino.

And yes, I will learn from this. But I also hope others learn from how some platforms can protect their own interests more than their players.

Good morning and I want to say that it's the same with withdrawals again!!!

I can't really, I'm bored, nothing can be done!!

I have to wait again and who knows how many days the situation has become disgusting again!!!

Every time you have to wait for the same answers!!!

you have already received some part of the payment so wait for the second one, people waited for 2-3 weeks, and don't write every now and then, everyone knows what the situation is.