Hello, the payout was actually made today. Thank you for your help.
Automatic translation:
jimenezserranojc
Wepner92
Platinum
Wepner92
1 year ago
How long did it take for them to pay you?
Automatic translation:
jimenezserranojc
licausigiovanni72
Platinum
licausigiovanni72
1 year ago
How are you doing?
Automatic translation:
jimenezserranojc
jimenezserranojc
Platinum
jimenezserranojc
1 year ago
Today, the 14th, we are still in the same situation.
Automatic translation:
licausigiovanni72
jimenezserranojc
Silver
jimenezserranojc
1 year ago
Hello! Still absolutely nothing, Monday is exactly 16 working days, more than 3 weeks of waiting, plus I can't file a complaint on this site because the "complaints" link page doesn't open.
Automatic translation:
jimenezserranojc
licausigiovanni72
Platinum
licausigiovanni72
1 year ago
Try another browser. I installed it and it let me.
Automatic translation:
jimenezserranojc
licausigiovanni72
Platinum
licausigiovanni72
1 year ago
Did you receive anything today?
Automatic translation:
licausigiovanni72
jimenezserranojc
Silver
jimenezserranojc
1 year ago
Nothing at all. I'm thinking we'll talk about it on Monday.
Automatic translation:
Radka
Community Specialist
Wepner92
1 year ago
Hello, the payout was actually made today. Thank you for your help.
Hallo, es wurde heute tatsächlich ausgezahlt. Vielen Dank für die Hilfe.
Automatic translation:
1 year ago
This is awesome news indeed - I mean, also for the other players! I was quite confident that the casino would pay eventually, but like many other casinos nowadays, it is taking a very long time. However, I would say that saying this out loud too frequently is not very pleasant for unpaid players. I am simply happy for you! Thank you for sharing this news!
Automatic translation:
Radka
Community Specialist
licausigiovanni72
1 year ago
Nothing at all. I'm thinking we'll talk about it on Monday.
Niente di niente. Ormai penso proprio se ne parli Lunedì.
Automatic translation:
1 year ago
If you struggle with the complaint, try any fresh browser window free of add-ons and cookies, please.
We will be around to keep up with your situation. 🙏
Automatic translation:
licausigiovanni72
Radka
Silver
Radka
1 year ago
Actually the fact that he got paid gave me hope that maybe I could get paid too.
Automatic translation:
licausigiovanni72
Radka
Silver
Radka
1 year ago
Ok, as soon as I get back from work I'll try from the PC, unfortunately I was out of the house and couldn't.
Automatic translation:
Radka
Community Specialist
jimenezserranojc
1 year ago
How long did it take for them to pay you?
Cuánto tardaron en pagarte?
Automatic translation:
1 year ago
If it helps, I find that "On March 21, 2025" the withdrawal request was submitted.
You are at the edge of this timeframe, as I would anticipate, right?
Automatic translation:
jimenezserranojc
Platinum
licausigiovanni72
1 year ago
Actually the fact that he got paid gave me hope that maybe I could get paid too.
In realtà il fatto che lui sia stato pagato mi ha dato la speranza che forse possa essere pagato pure io..
Automatic translation:
1 year ago
I hope so, but since every time I have to make a withdrawal, I have to wait 15-20 days... I'm going to spend a year getting the 14.5K. I hope not all withdrawals are like this.
Automatic translation:
licausigiovanni72
jimenezserranojc
Silver
jimenezserranojc
1 year ago
Well that would be really dramatic.. I hope for your sake that the next withdrawals respect the normal withdrawal times.
Automatic translation:
jimenezserranojc
Platinum
Radka
1 year ago
If it helps, I find that "On March 21, 2025" the withdrawal request was submitted.
You are at the edge of this timeframe, as I would anticipate, right?
Automatic translation:
1 year ago
Hi Radka, it's been 15 days since I requested withdrawals. And nothing. I still haven't received any payments.
Automatic translation:
Radka
Community Specialist
licausigiovanni72
1 year ago
Ok, as soon as I get back from work I'll try from the PC, unfortunately I was out of the house and couldn't.
D’accordo, appena torno da lavoro proverò da pc, purtroppo sono stato fuori casa e non ho potuto.
Automatic translation:
1 year ago
I'm now quite optimistic too. Let's hope you don't have to "bother" with the complaint anymore! I am eager to see you get paid as well.
Just in case, update us with anything new, please.
Automatic translation:
licausigiovanni72
Radka
Silver
Radka
1 year ago
I submitted the withdrawal request on March 16, 2025 and still nothing.. 😅 I think I've reached a record!
Automatic translation:
Radka
Community Specialist
jimenezserranojc
1 year ago
Hi Radka, it's been 15 days since I requested withdrawals. And nothing. I still haven't received any payments.
Hola Radka, hoy hace 15 días que solicite los retiros. Y nada de nada. Sigo sin recibir pagos
Automatic translation:
1 year ago
Hi! Now that I saw the amount you aim to withdraw, I have to admit it was like a cold shower. The casino should really work much harder on the payouts...
Hold on!
Automatic translation:
jimenezserranojc
Platinum
Radka
1 year ago
Hi! Now that I saw the amount you aim to withdraw, I have to admit it was like a cold shower. The casino should really work much harder on the payouts...
Hold on!
Automatic translation:
1 year ago
Well, yes, I now have three pending withdrawals of €500 each. And I'm waiting to withdraw another €13,000. I hope these withdrawals arrive and the next ones are quick.