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Jet Casino - general discussion (page 5)

2 years ago by mrlazzaj
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17,416 views 86 replies |
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Romi
6 months ago

I talked to them and they didn't solve my problem


Automatic translation:
suzanaroareyes
6 months ago

Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one?🤷‍♀️

5 months ago

Out of nowhere, they ask for more documentation and delay your withdrawals with a possible 31-day deadline, whereas they usually take 1 day. Alluding to the term or condition 10.4. Unfair play. Very strange if they already processed all the withdrawals.

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Joseignaciano
5 months ago

From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.

Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.


Edited by author 5 months ago
GODENKOR
5 months ago

What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.

Thug21
5 months ago

What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.

5 months ago

Yes. I have been playing on 3 of their casinos:

1) Jet Casino

2) 1 GO Casino

3) Starda Casino

ID, selfie with ID and transaction statement

If the documents are good quality and visible, after making withdrawal You have answer from support about verification.

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