Hello, dear player!
I'm really sorry you feel this way. You are really not alone in this; there are others who do not understand the bonus rules and found themselves very sad due to this lack of knowledge, claiming it is unfair.
It may feel unfair to you, but the issue lies elsewhere. 🙁
Please read this thread 👈👈 I believe it is the very same situation yet occurred in a different casino.
The most important thing, if you don't mind:
Always read the terms and conditions carefully and consider whether the bonus suits your playing style.
This is exactly the reason why you need to consult the rules just to know whether it makes some sense to take the bonus.
Are you perhaps familiar with the other most usual bonus terms?
maximum bet
restricted games
wagering requirement
I suggest reading this guide to avoid another sad experience. I truly keep your best interests in mind, and I'm sorry you took the bonus so unprepared.
Let me know whether I can help you with anything else, please.
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