Immerion Casino - general discussion (page 8)

I waited for the withdrawl, they canceled and told me that the game provider asked for checks.

also, when i asked wich game provider, they told me that they don’t know who is the game provider that asked this.

i played at 2 games provider and i won most at the EGT.

for me was enough. A website that respect their clients must be transparent and quick in payments. We are in 2025…..

Hi there,

im starting to get worried🫣 after reading some other complaints its clearly that immerion casino and ybets casino are connected. They are both answering with same generic answers.

i was just reading one complaint. A guy is struggling since october 10. 2024. He provided everything they asked for, from stupid selfies, source of funds and a lots of other documents. Today they answered: "Following the recent update to our anti-fraud system, we have identified clear evidence of a duplicate player."

i mean..dude is struggling for 4 months and now they come with such a nonsense. I also saw some other complaint in which askgamblers support rejected immerions statement of duplicate accounts becouse lack of evidence. I hope they all get their money.

I have strange feeling that they will do the same to me.

what should i do in that case? I don't have any duplicates, and they already paid 13000$ from 22500$ so it would be total nonsense, but we never know..

take care

I surely get your point that everything should be faster.

Hopefully, when they finish those checks, you'll get your money without any other delay.🤞

Mine has been blocked for over 45 days

And have you thought about lodging a complaint since you've been waiting so long? I don't think it's unreasonable to wait a month and a half for your money. 

What do you think?

That's why I played them and lost them.

I have registered to this casino,and played several times in few days. They have a large selection of games and providers,bonuses,cashback ,etc. I like'it ,until one day on the 01.30.2025,i had a lucky hand and managed to raise a winning of over 3.5k $. So i usualy try to cashout some of it, and i see they have a 950$/day limit (thats finer by me ,i say). So i withdraw 950$,then on the second day (01.31.2025) another 950$ . after few days i login to see that all the amount was back into my game balance,without notice or e-mail about it. I contacted chat support,and they sayd that the game provider have to "review" my game winning sesion,to see if it was fair paymant.Yes u read right...i say this is a big joke, its like the provider will say that : " there is no way that game could pay 3k" 🙂)lol.(If u wonder what game was that,it was THE HAND ANUBIS, Hacksaw provider) So im asking what to do next,and they say that until they finish that "review" i canot withdraw nothing,and it lasts minimum 2 weeks or more. But in the meantime i can always deposit more,unlimited 🙂) This casino is recomended by the Guru casino,thats why i registered,because seems trustble,but i am guessing its all a big SCAM. So be carefull everyone.

Hey there.

So, you are assuming this casino is a scam because your gameplay is under the game provider's review. Well, honestly, this is quite a common situation, but on the other hand, I would expect such a step in case of a much more significant win. Yet it depends...

So, if you have been waiting longer than 14 days, go ahead and submit a complaint against the casino. Just be ready to wait for the game provider's resume. Surely it will be needed for the complaint.

Are you up to this, please? I mean, it would be nice to investigate if you consider that to be a scam.

It definitely is a scam, how else would you describe this? They deserve to be blacklisted and i said already, they are using your logo on their website.

In my case it seems that Askgambler support are also giving up. After more than two months since i filed a complaint.

I started verification process on september 4. 2024. and filed complaint a month after. More than three months!

they should be prosecuted because things what they are doing are many times illegal.

Far from immerion. IMR. And. ibets. It's the same attention they don't do identification for many months account verification and they don't pay your money players it's a scam

That's the tactic, I won 1,200 dollars and they also sent me to the game provider for a review.

Well it has been 7 days sience i have this isue,i am half way into this already. But ,as yout sayd, for such small amount it should not be a problem of this nature. I have won on other casinos ,more and i didnt enconter this situation.I remember back few years ago the Nomini casino scamed my earnings ,saying that i had a double account,when i never had ,only one. I mean,when i,as a player ,am loosing alot,nobody investigates those games such as pragmatic or other poor games , instead if u win,they investigate 14 days or more...Makes low sense,that amount of time for 5 minutes real work into the "isue". I admit that i like the casino in the other ways,but sience i have this isue,i canot trust. I will see what happends forward,and keep the post on

So i guess im not the only one.... I see alot of complains here about that casino...

i can 100% say that Immerion casino and Ybets casino are the same. Twin casinos ,same owner,same rules

I never registered to the Ybets casino, but as you can see in my recived e-mails,there he is, the Ybets casino is sending 100% identical e-mails like the Immerion casino 😕. If u managed to cashin, idk xhat to say...Maybe they do this random,to random users,i mean if the cancel all payouts,then the huge flags are comming and theyr casino gets banned everywere

A saw many times that casino guru and also Askgamblers are defending them, saying there is no way those two are connected..but like you said..100%..i mean..logic tells you that it must be some kind of connection.

I just know that they are totally unfair, many people lost their funds becouse of waiting and i think there is a red flag already.

after i won a was waiting one month till I received my first withdrawal. Back then, i wrote complain to Curacao egaming becouse in that time immerion was using their license. I think they have helped me while i was getting money every week(2000$ weekly limit). When the problems began with verification i wrote once again to Curacao egaming and there was a red flag already.

Curacao said that they are really sorry but immerion is not under curacao egaming licence. So that means they have lost curacao eg licence. 🚩

There is a scam. I don’t know where the hell they get my email address from and keep sending me very Good offers. Finally, I made an account and they gave me 10 USD free bets. It was not active they asked me to deposit. I deposited 500 USDT, then they sent an offer if I vote for them in sigma website for Dubai exhibition, they will credit me another 45 spin. Guess what, after I send a screenshot for customer support they keep not answering me for one day I waited by their life support five times nearly 5 hours eventually the answer I need to Wager X10 to be able to get free spins and be able to withdraw my money. 

correct

I comprehend that for you, the conclusion is unambiguous. For me, for example, it is not. Especially if you stopped responding to the complaint.

In my opinion, saying something is a scam also needs some level of supportive evidence. Do ask for the complaint to get reopened, please.

I can mention that every casino has stated in the rules they can investigate anything anytime. Of course we may now suspect; you may doubt the reason, but unless you prove the casino has no right to investigate or do that for any irrational reason, or is just avoiding conclusion, I would say we won't get further.

Although this casino seems to be quite eager to cooperate with game providers, I agree three or more months are beyond a reasonable time frame. Hence, kindly get back to the complaint and prove what has happened to you:

https://casino.guru/immerion-casino-player-s-withdrawal-is-delayed-and