IceCasino - general discussion (page 3)

Hello, can I still withdraw the money without verifying my account?

Hello,

you should ask the casino. I believe that to receive your winnings you must undergo account verification from time to time.

Just to make sure, we are not he IceCasino. 🙂

Dear all,

It’s been a full seven days since your confirmation that my money was successfully withdrawn to the account (ICE casino). I still don't see the payment in my account.

Best regards,

Miro.

Hello mlakos88/Miro.

We are not IceCasino represenatives. I am sorry that even your withdrawal is delayed, however.

You should try to ask the casino.

Honestly, it's Friday, so I would wait a few more working days. Imagine that even our Complaint Team informs that we allow casinos 14 full days to proceed with payments.

Share what you learned, please.

Hello, i got few big wins, trying to withdraw 7800 eur from more than week, it needs 3 days for kyc , after that, 4 days later, there is no accepted withdraw. I made one withdraw request for 7800 eur, they make it on parts of 1000 eur, and there is nothing. Did somebody got his withdraw successfully??

Hello,

if you check this thread you'll see that lots of players reported delayed payments. 🙁.

There are currently 10 submitted complaints, mostly about delayed payments or delayed verification. Up today all submitted complaints were resolved. You can check it out here.

It takes some time but generally speaking this casino pays out the winnings.

May I know whether your KYC verification is successfully done, please?

https://casinoguru-de.com/icecasino-the-payout-of-winnings-to-the-player-delayed-1

ICECasino refuses to give me the tracking ID of the bitcoins that were supposedly sent to my wallet 2 days ago.

Why? Anyone had a similar problem

Hello,

I moved your post to the ICECasino's general thread to help you check what other players are experiencing.

Seems like lots of withdrawals are delayed 🙁.

But all complaints have been solved so far:

https://casino.guru/complaints/resolved

They refuse to give you the tracking ID or are you being ignored, please? Kindly share some screenshots or email, if you can.

I made the withdrawal request on 08/16/22 and now I am surprised that my account is blocked for no reason or report and my funds were not withdrawn or refunded, apparently from so many comments it may be a fraud. Where can I report them or something? :D

Hello,

it may be that your account is blocked due to some verification process or additional security check. May I know whether your account verification has been successfully completed?

Have you received any confirmation about passing the verification, please?

You can submit a complaint - kindly note, that we allow casinos 14 full days to complete the verification and process the withdrawal.

If I did the kyc verification and a couple more wallets that are the ones for which I requested the withdrawal, if the same support confirmed it for me.

Ok, so your account is verified, have you received some sort of confirmation, please?

Anyway, I already mentioned that we allow casinos 14 days, if the problem is not sorted out by the casino within 14 days, kindly submit the complaint, please.

I sent you the link already.

In this casino withdrawal of money can take about a month

This is very uncomfortable and not cool

Good afternoon. I have a big request, I know how to go through verification and withdraw money from Ice Casino, because I speak English there, who can help, I will be very grateful

Hello,

to me it seems that you need help passing the verification, is it correct?

Have you already got the list of documents you need to provide to the casino, please? Try to provide everything accordingly.

If you have any concrete questions, just ask here or try to ask the casino.

Hi Radka. I made more than 20 thousand euros of deposits.

I have 46,600 euros to withdraw. I initially had 6000 and they were always canceling, I have a verified account since October 13th they were canceling my withdrawals. I made a complaint yesterday, I threw the account value and deposited another 9000 euros. now I have requested 30000 thousand euros. So far they haven't cancelled.

the claim must be updated to a value of 46,600 euros.

I risked playing neate casino strong by the guru's review, which for me is my reference.

I like Guru very much, prestige. international. if evaluation is perfect then it must be ok. I think

Hello,

I can see you set up another account for Casino Guru 🙂

I checked your complaint with the ICE Casino but the latest print screen is in Portuguese so I don't know what this is about.

Do you think you can write down what the PrintScreen says, please? It would help a lot, I'm honestly not sure what is the matter with your latest withdrawals.

Your withdrawal request has been accepted for processing.

Hello Radka and this is what is written

I received an email of all the orders I made.

I watch the rating get higher and higher. Despite the fact that there are many complaints about non-payment of funds. How to understand?