IceCasino - general discussion (page 16)

Thank you for this information. I'd love to provide some easy-to-understand explanation, though this must be based on the casino's inside. I want to say that, first we have to find out what makes the casino thinks you breached especially this rule. For this, we need the complaint to advance a bit further.

Would be nice if you could update us - just in case I'll miss something 🙏

i caszaut all last won money 2k. in bank transwer

I have already filed a complaint

Pardon me, but what happened to the bank transfer? Can't figure that out.

Hello there.

Found it. Was a good step to take. As I mention, the casino should now provide solid proof you abused bonuses by creating additional accounts otherwise, I would find that strongly unfair. Checked the complaint briefly, and if I'm not mistaken, only the older account has been verified yet you have never withdrawn from this account before because the verification itself lasted for over a month, right?

Furthermore, you wrote you have never taken any bonus, is that so? Makes me question the bonus abuse again, though I do not know any details.

I hope you won't find it inappropriate if I paste here a link to a guide explaining how bonus abuse works - may be handy for other players.

I say we should wait for the complaint to develop further.

if it's possible, please wait for the payment

Yes, that's right, I haven't used any bonuses and only one account has been verified

Is your payment delayed too? 🤔

That makes me really really interested in the complaint's progress. I'd love to speculate about what has happened, though have not a single concrete scenario on my mind. I guess we should wait for an update.

Keep up, Kristina will get back to you.

I don't expect anything to be done to justify myself because I know they are experts at inventing excuses

I checked the complaint briefly, and I feel you believe the casino should prevent you from depositing the moment they realized there is another account with the same details. Well, it is stated in the rules that only one account is allowed, furthermore, I'm not exactly sure the casino had known the moment you deposited, you wrote that yourself: "I played again and again many times since then and now that I won they found the excuse that I have another account in communication with them, they didn't even know when the second account was opened"

All of this ensures me we should wait a bit for further progress.

My fingers are crossed! 🤞

Don't you think that they should be more responsible and do their job better?

The verification of the account on which I play and recognize was done in November, if I count correctly, it has been almost five months for those who did not do their job well

I'd say we should consider whether the same credentials or depositing method was used and when. Since the way I see it the second account has not been verified, I still feel the casino wouldn't know. So, think this is not about doing their job better, but about when and how the casino took the second account into the consideration. You know the process of registration is usually pretty straightforward, so some similarities are recognized after the first deposit - not sooner. If the second account used a completely different email address, and slightly different names (like using the middle name instead of the first name), the system simply didn't recognize the similarities. For further assessment, we should see the casino's explanation first.

Please give it some time.

I think it's good to win here, but payouts sometimes take forever 😀

Hey there!

How long does it take to withdraw small and bigger sums, can you tell? 😜 Do you think it depends on the sum itself?

Hello you beautiful person 🫡🕊🌴❤️

I'm not sure, but I think that above a certain amount, if it's bigger you can wait a little longer 🙂 but that will be because they do checks for larger payments.

I think there are so many people playing here, which may be the reason for waiting a bit. 🙂 Personally, I'm someone who can be patient for weeks when I know that it's a casino that pays in the end. 🙂 during this time you just have to fight your demons so that you stay strong and don't lose it 😛 but there are plenty of options for that today, which allow you to set loss limits. 🙂

In short, I don't think it's the amount that matters (unless it's really big), but more the casino and the number of players 🙂 I think the ICE Casino has a lot of customers, which of course can lead to something wait 🙂

Waiting is only bad if you don't know the casino and what they might be up to 😛

Have a wonderful day 🌴🕊🌴

Hi there dear CasinoStreamer88!👑

The number of requests certainly makes a difference, I agree. 🙂 I also know hitting a really big win means additional checks, so I was asking also about that.😎

In general, many casinos experience some delays occasionally, it's inevitable - should not become a habit, right? 🙂

Be well!💚

Absolutely right 🙂

As long as it doesn't become a habit, everything is fine 🙂 after all, we are all only human. 🙂

🫡🌴

As I can see, the fuss about delayed payments calmed down on the forum, at least. 🤞

greetings, I won a large amount at this casino, but the payment takes too long, they keep asking me again and again to send them a picture of the cards with which the money was paid...and there are already those pictures on my account that have been verified and have a green check mark