HunnyPlay Casino - general discussion (page 2)

That is exactly what we try to do here: fight for fairness, and we believe that it can be achieved.

We surely wish you all the best, and I hope you manage to get to your goal.🤞

Thank you for explanation.

From our experience, whenever the casino needs to check with the game provider, it can be a long-lasting process, unfortunately. I hope that they will be able to finish it before the 14-day timeframe, so our team won't need to intervene and you will receive your money all right.

Surely keep us updated, and we'll be ready to investigate the case if needed.

I understand that verifying with the game provider can take longer, but it's now been 13 days. I won everything by simply playing Blackjack, with multiple smaller bets rather than one big win. The total amount I cashed out was around $38,000 USD, but due to the delay, it's now worth approximately $10,000 USD less. This is incredibly frustrating because cryptocurrency prices change rapidly. I've made several withdrawals before, ranging from $10,000 to $20,000 USD, and those were nearly instant. I'll wait a bit longer before filing a complaint

I surely understand your point, but unfortunately, as I mentioned before, when the casino needs to check with the game provider, it really can be a longer-lasting thing.

Did you try to ask what exactly are they investigating, perhaps? I'm not sure if they will be able to give this answer, but I would ask them just to know.

I filed a complaint. The latest message I got is:

Due to the recent significant fluctuations in cryptocurrency prices, we need to temporarily review all pending transactions including withdrawals, to ensure we have the necessary funds to process outstanding transactions effectively.

Please be assured that this review is a precautionary measure to safeguard your transactions and ensure a smooth process once the situation stabilizes. We are working diligently to resolve this matter and will keep you updated on the status of your withdrawal.

We appreciate your understanding and patience during this time. We will update you the moment the following issue has been resolved.

I don't believe market fluctuations should impact whether my withdrawal is released today or later. I've already been waiting 19 days, and I understand that the decrease in my withdrawal amount from $38,000 to $20,000 is my own risk. However, the fact that they can hold my withdrawal indefinitely raises concerns that the casino may be becoming insolvent and unable to pay out winnings.

Okay then, let's see where our complaint team will go. 19 days is quite enough for me, if I'm right, and even for me such information would not be enough anymore. Especially when you still don't know how long you have to wait. I hope that this can be resolved as soon as possible and that you will get your money. 

However, you mentioned that your gameplay was checked by the provider. Is that over or did you get any information about it ? 

They haven’t provided any further updates on that. I also believe that playing Blackjack on Evolution should be free from any possibility of foul play. It's been 21 days now, and my withdrawals still haven't been processed

Don't they have somewhere in Terms how long such an investigation could take ? I don't think it's okay for no one to contact you and tell you anything about the situation. I would expect the withdrawal to move on after this process is over, so I guess we'll have to find out what's going on soon. But since you have a complaint, our team will try to assist you. I hope we'll know soon how it is. 

This is what is shown in there Terms.

3.4.6. HunnyPlay withdrawal processing may take up to but is not limited to 7 days, in some cases this duration may be extended for a longer period pending investigations. HunnyPlay reserves the right, at any time, to hold any virtual currency withdrawal to verify the source of obtaining. HunnyPlay reserves the right to restrict the Service, deposit, or withdrawal until the investigation is sufficiently determined, or for any other reason at HunnyPlay risk team discretion

I am in contact with the VIP manager, but they haven't been clear about the situation. First, they were verifying with the risk management team, then with the supplier. Now, they say they need to review all outstanding transactions due to cryptocurrency fluctuations. It feels like there's always a new excuse to delay my withdrawal. While they've offered me free spins to compensate for the wait, I just want to receive my funds

Yeah FS probably wouldn't even satisfy me in this situation. I sympathize with you and I would not want to hear something different all the time because I don't have money yet. I am very curious when this whole situation will come to an end. 

Also Terms are just making general comments so we probably won't learn much from this.

So we will have to wait for further developments. I guess it will be over soon. 😕

That sounds horrible, losing 18k because of a stuck withdrawal. With the way you are describing it i'm guessing they invest most of their profits and they got liquidated with the spike in volatility lately. I might also be wrong it's just a guess. 38k is also a large amount to withdraw, but thats not supposed to be an issue. Did you allready receive a better response? It might also be that they are intentionally holding it because of price drops, i hope it's not the case though.

A tip for the future is to not cash out such large amounts at once, at any casino. It's more likely to get flagged and thus put on hold. My max cashout at any casino is for every 12h 2000-2500 max. That way it succeeds instantly 99/100 times and you avoid the issue you have right now. I'm not blaming you or anything, just want to be helpfull since i experienced this myself once in a different casino aswell.

I hope you get your funds soon!!💕

Yes, small withdrawals are usually processed almost instantly. Withdrawals around $10,000 typically take up to one day. I usually bet between $500 and $2,000 per hand in Blackjack, which is my standard size and what I consistently play. If you're playing with smaller amounts, Hunny is an excellent casino with great cashback offers. However, when you win big, the withdrawal process can become quite frustrating.

Wow and I'm broke because of these assholes scamming.my mo ey and they also send.me.emails.afyer subscribing but that's okay I'll stay broke and sacrifice in order to.take the. Down it seems.there is a stalker and.some.followers.on my.tail that need.put I there place and.it seems to be the very.ones from the online casinos that are doing this it's okay age ts o your tail and.im about to.exspose those involved and go viral with there scummy scams that way they know exactly that i mean business betfury, bc game, stake.us, metawins, metaspins, hunnyplay, luckybird.io, coins game, wsm casino, tg casino, and now jetton so you want a war you got one targetting me and now I'm completly.broke because of.this now my attorneys have taken full charge you are scum and you continued to lie.manipulate and scam me.and.without any doubt you operators have no clue what you have brought to the table you went as.far as to snooping in my.business compromising my accounts just so you know I have all the proof I need.now to bring my.cases to the table you don't intimidate me and\or scare me in any way just know this what you have done was.weong and I will be sharing this with the world soon

Hi, quite a negative post according to what I've read. Did something happen to you in this casino you are writing about ? If so, could you please tell us what it was ? How did you get scammed ?

For context, I am also waiting for +$30k withdrawal since nearly a month now.

https://casino.guru/hunnyplay-casino-player-s-withdrawals-are-delayed

LMAO.

My best advice for you is to invest in a therapist instead of online gambling. If you're convinced hunnyplay sent out 'agents' to stalk you it's time to stop gambling. Truly delusional.

lmmfao its also delusional that i have screen video shots while playing on betfury hunnyplay bc game metawins stake.us coins game luckybird.io where without any doubts in my so called delusional mind of there platform not paying me for my wins during gameplay and there platforms freezing up lagging and me loosing my bets and when you play a game at betting $5 $10 five times either 5 balls in plinko or anything possible at a time that adds up in losses that there platform causes to happen especially when you internet is being monitored and cost me much money for this to happen its like this everyone has there own opinions about online experience they have targeted me and they still are targeting me every casino mentioned here including hunnyplay you can call me delusional all you would like and laugh but i don't believe your dumbass is sitting with me while playing and experiencing this and do not tell me i'm delusional about what experiences i have had and what evidence i have because it clearly shows from my event viewers logs and my bug reports from windows who and what devices have connected at certain times and my attorney has techs personal techs that have these locations and they have done there homework well as i have everything is traceable when connected to the internet you just have to have the proper know how and the proper people laugh it off as you wish soon the online casino world will be shown the truth behind locked and hidden doors what really goes on behind most of them idc what you say or that you intimidate me call me a liar as you wish i can prove it all to you but you're truly nothing to me and your opinions don't count so with that being said maybe i just may decide to share some information with everyone before the articles and some of the proof is shared with the world they should know its there hard working money blah blah "Ignored" last commented person im sure there probably a operator stalker or such

I read your complaint and do I understand correctly that the casino is checking with the game provider so that is why is taking this long?

It really can be a long lasting process as we have experienced many times. Hopefully, it all will be done soon and our team will be able to get the case solved.

Correct they state it's because they are checking with the provider. But they also give reasons such as fluctuating crypto prices, etc. It's very strange. My account is not even frozen so if they think I am doing fraud wouldn't I be stoped from playing further until they figure out the results?

Also, I only play NLC slots, so it's very very odd they have to check with provider for 2 months?

Yeah, it actually could be out of their hands now and they are waiting for the providers decision, you know.

I just hope that you won't be waiting for any long and be able to get your money.🤞