Does anyone know the headquarters of Frumzi Casino? I want to send a fax but there is no address for the casino.
Automatic translation:
Romi
alfonsomartinsegu
Community & Complaints Administrator
alfonsomartinsegu
1 year ago
May I just ask what you need to send them, though?🤔
Automatic translation:
jojoskoronas
Silver
1 year ago
Good evening, I have a problem with frumzi casino. I have won 6000. I have made a 3rd 500 withdrawal for 15 working days and I still haven't received any money in my account. Can you help? They don't even ask for account identification.
Automatic translation:
Romi
jojoskoronas
Community & Complaints Administrator
jojoskoronas
1 year ago
We surely could try to help you out because it's really been a long time since you've been waiting for the withdrawal.
Just follow this link where you'll need to provide all the information to our complaint team, and then we'll inform you about what needs to be done next.
May I also ask if this is your first withdrawal at this casino, please?
Automatic translation:
Kallenen
Romi
Platinum
Romi
1 year ago
I don't get why you give so misdirecting information about this casino. All I see around internet that it is slow as F and its customer service is run by bots.
Why claim its a fast casino ? UPDATE YOUR REVIEWS FOR ONCE. Damn.
Automatic translation:
ARTOULIN
Silver
jojoskoronas
1 year ago
Good evening, I have a problem with frumzi casino. I have won 6000. I have made a 3rd 500 withdrawal for 15 working days and I still haven't received any money in my account. Can you help? They don't even ask for account identification.
Καλησπέρα σας έχω πρόβλημα με την frumzi καζίνο έχω κερδίσει 6000 έχω κάνει 3ης 500ρες ανάληψη εδώ και 15 μέρες εργάσιμες και ακόμα δεν μου έχουν μπει λεφτά στον λογαριασμό μου μπορείτε να βοηθήσετε και δεν μου ζητάνε ούτε ταυτοποίηση λογαριασμού
Automatic translation:
1 year ago
I'M FACE TO THE EXACT SAME THING.....THEIR ANSWERS TO MY QUESTIONS ARE TO SHOW UNDERSTANDING AND PATIENCE......
Automatic translation:
jojoskoronas
ARTOULIN
Silver
ARTOULIN
1 year ago
Where are you from, friend from Athens, and how many days are you waiting and how much money are you expecting to withdraw?
Automatic translation:
ARTOULIN
jojoskoronas
Silver
jojoskoronas
1 year ago
I AM FROM AN ISLAND.... AND I HAVE EARNED DOUBLE THE MONEY OF YOURS AND I HAVE BEEN WAITING SINCE JANUARY 16...I HAVE REQUESTED 3 WITHDRAWALS OF 500 EUROS BUT THEY DON'T ALLOW ME ANY MORE....I AM IN THE WAITING.....
Edited
Automatic translation:
jojoskoronas
Silver
ARTOULIN
1 year ago
I AM FROM AN ISLAND.... AND I HAVE EARNED DOUBLE THE MONEY OF YOURS AND I HAVE BEEN WAITING SINCE JANUARY 16...I HAVE REQUESTED 3 WITHDRAWALS OF 500 EUROS BUT THEY DON'T ALLOW ME ANY MORE....I AM IN THE WAITING.....
ΕΙΜΑΙ ΑΠΟ ΝΗΣΙ.... ΚΑΙ ΕΧΩ ΚΕΡΔΙΣΕΙ ΤΑ ΔΙΠΛΑΣΙΑ ΧΡΗΜΑΤΑ ΑΠΟ ΤΑ ΔΙΚΑ ΣΟΥ ΚΑΙ ΠΕΡΙΜΕΝΩ ΑΠΟ 16 ΙΑΝΟΥΑΡΙΟΥ...ΕΧΩ ΑΙΤΗΘΕΙ 3 ΑΝΑΛΗΨΕΙΣ ΑΠΟ 500 ΕΥΡΩ ΑΛΛΟΣΤΕ ΔΕΝ ΜΟΥ ΕΠΙΤΡΕΠΟΥΝ ΠΑΡΑΠΑΝΩ ....ΕΙΜΑΙ ΣΤΟ ΠΕΡΙΜΕΝΕ.....
Automatic translation:
1 year ago
I made my first withdrawal on January 7th, the first 500, and on the 8th and 9th, another one since then, I'm waiting and I don't know what's going on and I don't know how to register it here, let guru casino talk to frumzi, go in and get the money, I also made a ticket to slotshamp, they talked too and I'm still waiting, so I send them a message, they tell me the same thing, the financial department is very busy and your withdrawal is safe
Automatic translation:
Kallenen
jojoskoronas
Platinum
jojoskoronas
1 year ago
Personally I think they going bankrupt.
Automatic translation:
ARTOULIN
Kallenen
Silver
Kallenen
1 year ago
I WANT TO BELIEVE THAT THIS IS NOT TRUE,,,,,,, ANOTHER TIME WHEN I HAD WON A LOWER AMOUNT THEY DID THE SAME AND FINALLY PAID ME.... OTHERWISE THE MONEY I WON IS FROM THE JACKPOT, I THINK THESE WINNINGS ARE PAID BY THE GAME PROVIDER
Automatic translation:
jojoskoronas
ARTOULIN
Silver
ARTOULIN
1 year ago
How many days did it take you to pay the previous withdrawal? It was so late again.
Automatic translation:
ARTOULIN
jojoskoronas
Silver
jojoskoronas
1 year ago
THEY RETURNED THE MONEY BACK FOR 20 DAYS AND TOLD ME DIFFERENTLY......BUT I FINALLY GOT PAID
DO YOU HAVE ANY INFORMATION ABOUT WHAT THEY CHARGED OR IS IT YOUR OPINION?
Automatic translation:
jojoskoronas
ARTOULIN
Silver
ARTOULIN
1 year ago
I don't know at all someone else sent about bankruptcy now I don't know what to say I sent them an email again I'm waiting
Automatic translation:
Romi
Community & Complaints Administrator
Kallenen
1 year ago
I don't get why you give so misdirecting information about this casino. All I see around internet that it is slow as F and its customer service is run by bots.
Why claim its a fast casino ? UPDATE YOUR REVIEWS FOR ONCE. Damn.
Automatic translation:
1 year ago
Please read about how we review all the casinos on our website here, and hopefully you will understand more about our work. And then maybe you will see why it is that easy to change the review just because you asked us to.
What do you say?
Automatic translation:
Romi
Community & Complaints Administrator
jojoskoronas
1 year ago
I don't know at all someone else sent about bankruptcy now I don't know what to say I sent them an email again I'm waiting
Δεν ξέρω καθόλου κάποιος άλλος έστειλε για χρεοκοπία τώρα δεν ξέρω τι να πω τους έστειλα πάλι email περιμένω
Automatic translation:
1 year ago
Please don't believe everything you read. There is nothing we could find about the casinos bankruptcies.
How long exactly are you waiting for your withdrawal, please?
If it is more than 14 days, our complaint team could try to intervene in your case and get in touch with the casino to find out more.
Here is the link where you can file a complaint if you wish. Let us know, please, how you decide.
Automatic translation:
Kallenen
Romi
Platinum
Romi
1 year ago
Its not the first time you give false information.
Thats what I say. A casino that does not pay to players constantly for 20-30 days is "trustworthy" ?
Automatic translation:
Kallenen
Romi
Platinum
Romi
1 year ago
What a coincidence you rejected my review of the casino 😀 AND DELETED IS COMPLETELY! What a clown show.
Trying to get back at me ?
You always defend the casinos whatever they do huh...
Edited
Automatic translation:
Romi
Community & Complaints Administrator
Kallenen
1 year ago
Its not the first time you give false information.
Thats what I say. A casino that does not pay to players constantly for 20-30 days is "trustworthy" ?
Automatic translation:
1 year ago
Could you explain what you mean by "false information," perhaps? I truly don't understand.🤷♀️