FlipperFlip Casino - general discussion

If you want to discuss anything related to FlipperFlip Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I would like to point out that the current description on Casino Guru from 2020 no longer corresponds to 2021! No more 24 hour chat! If you are lucky, half an hour will be distributed at some point during the day! Support says you'll get an answer within 24 hours! After 4 emails, not a single answer within 48 hours! Unfortunately, that has deteriorated a lot! Complaint in this regard, submitted also because of the missing 400 euros!

Thank you for notice, it has been forwarded to tester team, casino live chat option will be set in accordance with the result. To your complaint, please be patient and wait a bit longer as Kristina advices. Also please keep us posted if anything changes.

ok thank you very much! I have now requested the payout again! Because on the casino page it is stated that a withdrawal with Skrill is approved within 12 hours! In the chat it was said 24 hours !? As I said the chat is hardly online and no answers by email! Unfortunately! With kind regards!



I would like to add something else! I have re-applied for my payout! Again no chat and no answer from 24 hour support !? Does a appear in my mail? It is not guaranteed that this e-mail comes from Flipper Flip or could be spam!

Now I can no longer access my personal account where my details are and where my payments are! There are now 3 movable blue dots see photo! Even if I press Flipper Flipp to the casino via Casino Guru, one is no longer forwarded !!! That was not the case before! Then I tried Google and then I got the message that it may be that I am on a HACKER site !? Don't know what the whole thing is about !? Same with AurumPalace Casino! Uploading the attachments failed

At the moment, I can't access the page as well. To me, it seems like the're having some bigger technical problem or there may have been some hacker attack, who knows. Let's wait what happens tomorrow. Try to be positive even if the odds are questionable.

All right, yes, thank you, let's wait and see! Then other players should have the problem too! Warm greetings!

One more thing over this link I come in that's the only one! https://flipperflip.com/de

You're right, this one works, however loading time is terrible. I still think there is some technical issue, though. Can you access your account?

Yes, I can access my account! But no chat for days! Also no answers Via e-mail contact! Don't understand why e-mail isn't working !? You can also play if you want! Difficult to say what the background is! I just hope that I still get my 400 euros Greetings!

Good morning, give complaints team some time, please. It's good your account is still accessible. Try not to loose your winnings in the meantime...

Good Morning! No, I will definitely not do that! Just checked again, no chat as I said for days! I only tried a game in demo mode yesterday to see if everything works and yes it does!

Good morning. I checked flipperflip casino and as was already wrotten, chat is missing and only one useable link for connect to casino : https://flipperflip.com/de

I will check slots if there everything ok

For information until now everything is the same as before! No chat No answers from support! I hope for my 400 euro profit! Warm greetings!

Good morning. Let's see how they deal with the complaint. I can understand it's painful waiting, but at the moment it can't be avoided.

Hello, I checked into the casino again! Then Stand Error and then Suddenly You currently have no outstanding payout transactions! And above see photo euro 400! Yesterday at Pending Withdrawals it was still 400 euros! ???? See photo 11/29/2021!

Hello, please share this with the complaint team as well. Let's hope the casino will communicate with us.

That looks really strange indeed. Anyway, it's better to post it straight into the complaint as Radka mentioned earlier. It would be great to know why the pending withdrawal disappeared.