EuroBets Casino - general discussion (page 2)

I got proof of tansaction

Hmm I don't know who you are replying to now because you didn't use the "reply" button. If you are replying to the last post from Romi, that was addressed to someone else but I see that the post seems to have been deleted by the user, so I'm a bit confused. 🤔

Yea not sure either

So in that case it was probably a misunderstanding. Anyway, did you try again here a? Are you enjoying it or haven't you played here from last experience ? 

Eurobet casino is a shady scamming casino. Do not play deposit here. I bet my last 5$ on live blackjack and I got bj. They removed my winning and logged me out. The winning amount of 12.5$ disappeared after I won. I contacted support, they told it all my skilll and luck. They ignoreed my claim. They said they give me some bonus chip. All bad reviews about this casino are true. They only took your deposits fast and won’t let you receive your winnings.

Becarefull playing here guys

Eurobet casino is a shady scamming casino. Do not play deposit here. They used fake reviews to attract gamblers. I did not notice after I end up lost it all 5k deposit here since Feb 2024. They managed to let me lose it all. Live dealer rarely burst. Watching out carefully the scanner and the card cutter. They are all suspicious. I bet my last 5$ on live blackjack and I got bj. They removed my winning and logged me out. The winning amount of 12.5$ disappeared after I won. I contacted support, they told it all my skilll and luck. They ignoreed my claim. They said they give me some bonus chip. All bad reviews about this casino are true. They only took your deposits fast and won’t let you receive your winnings.

Becarefull playing here guys

Hi, right off the bat I would say you did the right thing by starting a complaint. I think in situations like this there is nothing to wait for if the casino takes your money and doesn't tell you anything about it. Didn't you get any reason why they took your winnings from the blackjack ? And I probably wouldn't be happy if they wanted to give me a chip for it because I think it's unfair. 

That's why our team will try to help and I hope everything will be fair. 

I'll be waiting for a reply or news if you have any.

There was no reason. They are scammers. I had no ideas why they did it. Maybe they wanted me to lose it all and to make new deposits. Maybe they saw my bad reviews to their casino in trustpilot. Lucky I only deposited $500. If I deposit 5k, I would say good bye to my saving money.

I noticed that Veronica replied to your complaint so it would certainly be nice if you would also provide her with an answer to what she is asking. Just click here to do so.

I have one more suggestion, and that is that unless you have money set aside somewhere that you know you won't be sorry if you lose, don't play in any casino. It should never end up with you spending all your savings there, but it should be a form of relaxation, not stress. 

Anyway, let's see what our team can sort out and how it all turns out.

Is there a way I can contact the owner of the casino? cause support is ignoring EVERYTHING

I am really sorry about that, but unfortunately, we do not have any contact information for the casino other than what is stated on their site. And as you have experienced for yourself in your complaint, the casino is not willing to communicate.🤷‍♀️

Hi, it seems strange to me. Do you also know the decision why you had to reverse your withdrawal twice ? I find it quite unusual and would like to know the reason. 

What's worse is that they don't respond to complaints that players file with us, so even if there are some problems and the casino doesn't pay out the money, I'm worried about how it will turn out. 

If you manage to make a withdrawal, I would probably get away from this casino as soon as possible. 

I see you got nowhere by what you describe. 

Of course, if you need to, you can file a complaint here, and the good thing would be that if they don't try to resolve it, then the casino gets black points and its safety index is lowered. 

That's at least satisfaction from the whole situation. 

However, I would definitely try to withdraw the money and I believe that somehow it will be done. If not, you can take the lesson and never come back to this casino again. 

definitely one of the worst casinos. I can freely say that they are ordinary scammers. hundreds of complaints from players about unpaid winnings. Recently, the management has supposedly changed, so the casino rep is appearing on some forums. to assure players that the casino will pay out regularly.. I highly doubt it..

Do you play at this casino yourself, or is it just what you read about?

Hey, have you had such an unpleasant experience with them too? 

I would say that if the management has changed, it can be a way for the better and it can happen that it will turn around and the casino will pay out, but I guess we will only see if that will be true or not in time. 

Anyway, if you have experienced something here, let me know.

Yes I played couple years ago. Started with 25$ no deposit bonus, completed wagering, and then when I tried to withdrawing some money,but uncusesful. their chat support only replied "that KYC verification is in progress" and to be patient. in the end they annoyed me so much that I go to self exclusion. that's my experience playing in that "casino"

new management, but as far as I can see, nothing has changed. there are several complaints from players on lcb.org, and the admins are still waiting for an answer from casino rep

How long has the new management been there? 🤔

on the lcb.org forum, that information was published 2 months ago by the site administrator.