Elite24Bet Casino - general discussion (page 4)

Thank you, I just send an email to all three, hope they reply

I used only the support find the others tonight and used to tell them do something with the site because its broke down.

I tried, but as long as I do not have registration there, was no kind of help at all, I'd say.

Now I can see that we marked the casino as closed I'm afraid:

https://casino.guru/elite24bet-casino-review

So if you still have an active balance in your casino account, please submit a complaint - we'll try to help.

Will the casino no longer be open???

Hello, I'm sorry to say that but we've found that the casino has closed, so in order to help you get your balance, please submit a complaint, just click here, and we'll try to help you.

Woke up to this:

I'm sorry to pass on the bad news, but the casino has closed.

We can try to help you get your balance back, to do so, kindly submit the complaint right here.

I'm sorry according to our findings, the site has closed. 🙁

So, in case you won't get any resolution from the licensing authority, or if the former management won't respond to the complaint (submit one here), I fear there is nothing much left to do.

I wish you all the best of luck of course. 🤞

I would not say that MGA is directly responsible, but the site was licensed in Malta, you can see that on the review page.

As far as I remember ADRA should work for every European Union citizen but excludes its services outside this territory.

I sent emails to those addresses too. I dont expect to get an answer though. If you two could ask them why their facebook and twitter went silent in early december at the same time if this so called "platform changing" should affect only the website itself. I think it should be informed heavily on those platforms but they did the opposite. And Nanika, would you mind doing a bit research asking those left employers why did they leave or were they kicked?

What I don't understand, how come you make such a review about this casino??? You're cheeky, we're not the first to have problems with deposits or withdrawals.

You have to check the casinos from time to time before someone paid by the casino writes great things about these casinos.

The biggest cheek is that you can still deposit with cashtocode, mutchbether and astropay, there are definitely people who do it.

I can still see my bet, but unfortunately €500 is gone.

I contacted almost everyone who has ever worked for this company - I spoke to four people who no longer work here. I tell them that there were contract breaches and infringements and I asked them for help, names or contact details, but they said they couldn't help, they didn't know the current management. After that I didn't want to bother them because that would be legal harassment.

I wrote to the domain owner we will see whether he can do anything or not. I wrote to him/her that there were legal infringements concrete stealing and whether he can help to us. We will see.

We have two another options:

1. Write to the company who was with cooperation with elite24bet (EveryMatrix Software Limited). Maybe they have some kind of access to the site or at least to the payments.

2. Write to MGA a strong complaint that there are several people who will lodge class action at EU bodies - this can force MGA to take steps in solving the issue.

I want to wait 1-2 days to take these two steps, until then i will sending to them threating emails regarding our issue. But guys if you want to participate in step two I will ask you for your name and residence country so I can refer to class action at MGA so that maybe they will have greater urge to solve this issue.

Did those guys tell why all of them have left elite?

I would say it is best for us at least wait until MGA/Madre/Your contacts everymatrix etc gives more information.

But if it seems necessary, i will be of course with you to lodge a complaint. At least i am having too much money in the account. But we have a bit hope to solve this more peacefully if those guys are still sending you emails and money.

I made 2 withdrawal attempts via skrill after you told that you succeeded with skrill. No progress so far.

Still no response from any email...

Got this email from: payments@elite24bet.com:

Honestly? How could I know?

I'm not in any relation with the casino. So if you need help, we can try that through the complaint, as suggested.

I got an email as well but from the support mail confirming that they are closing the site. This was the mail:

Hello, Matti

Thank you for contacting us in this matter.

We are closing down our Site.

Do you have any open bets?

We have to agree on the manner of withdrawing your funds.

Elite24Bet Team

So lets see...

Pardon me.

You came here yesterday and we are now responsible that the casino has closed? The casino is responsible to inform its players, not us. We do all the work in good faith, completely for free, so please change your attitude.

New casinos rise and close daily, we can't predict the future, I'm sorry. We do our best to keep players safe, but it also requires some level of cooperation.

Consider the complaint, it is another completely free feature we offer to you.

Though I understand your anger, do not put that on our heads. 🙏

Their site is not available anyomre as I tried.