CrownPlay Casino - general discussion (page 8)

You say "that's why I said payment is not part of the ranking", but payment is the most important thing for the players.

Yes I understand that, but how can you track such a thing when it can be different in every casino ? It's standard that something can happen and if we checked it and for us nothing happened, then a player would come there and encounter problems, how would it look like if we wrote that the casino has fast withdrawals, at least we have encountered such a thing. Every player may have a different experience and I don't think it would be right to have it like that. I hope you understand what I am saying. 

Hello everyone,

I requested a withdrawal of €500 on August 13, 2024 at 10:31 am.

Nothing has happened since then. I contact them every day via live chat and always get the same answers.

I have to wait and there are delays in the payout. I am not verified because it is not necessary.

Hello Christopher,

calm down because THEY WILL NOT PAY YOU. They will tell you that they are swamped with withdrawals, that they have a "queue" and that you should stay calm.

If they really had the tail they say they would go belly up. The reality IS THAT CROWNPLAY DOESN'T PAY.

IT'S A MESS THAT DOESN'T COST YOU A CENT. RUN AWAY.

But I hope I'm wrong for you. Bye

Hello, is that the only reason the casino told you ? I guess it wouldn't be enough, but I've seen a number of players writing recently, so obviously they've encountered some of these problems. 

That's why I would like to say that we give casinos 14 days and you are getting close to that time. If nothing happens in the meantime, you can use our free feature and file a complaint.

So try to be patient for a while and we'll see if anything changes, okay ? 

Yes it is the only reason 🙁.

I have no choice but to wait 🙂

That's a shame, but as you said, we'll wait and see if something develops in a better direction. Did you play with the bonus or not ? 

Yes I have.. fulfilled everything!

I fear that CROWNPLAY casino does not pay out winnings regardless. They use the exhaustion tactic, until, in order to get rid of them, you play the withdrawal. I consider this casino unfair and I use it incorrectly when I would like to use more effective words. I was taught not to take money that is not mine. We are not all the same. CROWNPLAY docet

Sure, let's see if the casino comes up with something new and pays you your money. I already mentioned 14 days, so if nothing happens, let me know and we'll try to assist. 

I wish you good nerves. 

They are also lying to me and cheating me. I played at Crown Play Casino, won 500 EUR and have been waiting for the payout for 21 days. The money was transferred back to my player account for the second time today.

This is criminal and fraud.

Stay away from this casino group

I'm really sorry you have to go through all this. Did they give you any explanation for doing so, though?

Hopefully, we can help out with your complaint and will be able to find out the reason shortly.

Whenever you have some news regarding this, please come forward.

At first they said it was my payment provider's fault, but since I called my bank it's now technical problems.

In my opinion this is criminal and fraud

They should be stopped, whoever continues to play has only themselves to blame

Sometimes such things happen and technical problems can occur, but 3 weeks of not being able to pay a player is a bit too much even for me. Didn't you have any alternative to withdraw ?

Unfortunately no.

Do you have no way to contact the casino?

Surely our complaint team will try to contact them in your complaint. Please be patient, and hopefully soon we'll learn some news regarding your case.

Thanks, I'm curious, every day a different excuse from the casino. Now several times they have promised to transfer the money manually, but nothing has happened

Good evening, I have played in crown play here and I have been waiting for my money for 10 days and they are working on me from day to day that they have a lot of work, I have copies of the conversations I want to take legal action

Do you think this casino utilizes payment orders during the weekends? I'm trying to figure out when it would be best to expect some news - preferably the final good news!

As I saw in the complaint, you have been struggling for sooooo long! Pray the upcoming week brings you the money.