Cosmobet Casino - general discussion

If you want to discuss anything related to Cosmobet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I have a big issue with them, For over a week now, i have been unable to get my account verified, when i submitted my documents, I was verified but when i requested for withdrawal, my verification was rejected and I was told no NIN slips allowed, I went to get a new ID because of this and I was rejected again and told to write a bunch of information on a paper and take a selfie with it alongside my ID card, did that and was rejected again that i used a drivers license when I did not, now tey have rejected my verificaton again saying that the type of ID i used can't be accepted because it requires special verification, all this seems like a fraud to me, if you really can help I will like that because at this point I don't know what else to do as I have been rejected for verification 8 times, I just need to remove my $90 and forget about the website.

That's a really challenging process to go through!

It would be best to set up a verification call instead; it is much easier to clear out all possible doubts if the call is handled properly. What you described leaves too much space for misunderstandings or avoidable delays, that's what I think.

Have you ever heard about the Casino Guru Resolution Center? It's a free feature we offer players in difficult situations, and I'm convinced you should try that. This link should help you understand its purpose 👈

Are you interested in this?

I also had veification issues with the, i sent them all the enccessary dcouments but was rejected, the same documents i used on other sites would have passed within minutes.. now i havent heard from them in some time..and it was just the minimum withdraw of 35 usd litecoin...

Hello there. I have read in your complaint 👈, that actually everything was resolved and you have received your money. Is that right? In that case I am really glad everything turned out well. How long did it take at the end? We'll be here, next time, if you need any assistance. 🙂

That is correct, it took about 4/5 days. Didnt really know why but at least i got my withdrawal. Thanks too

That is really good news and good on you for the update in your complaint. 👌

Singapore is a relatively exotic destination, so let me ask you a question: Which payment method do you consider the most reliable? 🤔

While not optimal, that's not too terrible. I have a few pending months that I would have done anything to get within a week. Congrats on getting your payment!

Hi, do you think you have pending withdrawals in this casino as well or are you talking about wagerinox casino ? If you have any problems here, you know you can contact us.

Anyway, I think it's quite alright, because it wasn't such a long time to wait at all for that player. Some players wait much longer and you have experience with that. 😥

Let me know how it is. 

I made a deposit of $300! After some time, I ordered a withdrawal of $190! Account successfully verified. But I never received my funds! My account is blocked! I was told to apply for a withdrawal after 6 months!!!!! This is not even a profit, but only a part of my deposits!!!! Be careful! These are fraudsters who do not want to withdraw funds and only accept deposits!!!

Hello, it's quite unpleasant how long you've been waiting for the money. After 6 months, I wouldn't have hoped it would turn out well. It's even sadder when you haven't actually won anything as you say. 

Anyway, what reason did the casino have for not paying you the money ? Why did they block your account, did you get a reason ? 

Either way, since you have a complaint, our team will try to help you and hopefully you will get your money.

Let me know when you have an update. 

Oh, my bad, I thought we were on that thread. That message was regarding Wagerinox. I can't fully judge this casino as I have yet to come out ahead with any deposit sadly. And I've learned to not recommend any casino that I've not submitted a withdrawal request. That's when we can truly determine if the casino can be trusted.

I think a lot of players think like that. I would probably be of a similar opinion if I played in casinos, because if there are constant problems with withdrawing money then I wouldn't recommend it to anyone either. Of course other things are important but this is one of the top ones. Thanks for the clarification. 🙂

Hey there,

to be completely honest with you, I find it highly unlikely to find two players from Nigeria in the same thread concerning one casino posting such an appraisal.

Do I have to say that both accounts share the same details?

Fake conversations, fake posts, and unbiased user reviews are not welcome here in this community.

Should you attempt any of those once more, your accounts will be permanently banned.

Note the rules 👈 to which you are obliged to adhere.

Please mind your language, we wouldn't like you to be restricted from this forum.

Nice simple site to play on with a wide variety of slot providers and mini games. Good variety of deposit and withdraw options

Hello, I see you have words of praise for the casino. Which slot provider do you like best and what method do you use to withdraw ? How long does it take for the money to arrive in your account ?  😉