Cosmobet Casino - general discussion (page 2)

Anybody have any idea what’s happening with cosmobet,

I can’t access the website or their Twitter page

Hey. We didn't hear about any issues, and I can access the site from here. 🤔

Maybe try to ask the support about it and let us know the answer, please.

Anyone had any bother with winning and winnings not being added to balance then when u check Ur transaction history for proof I can not find anything on large wins but ur balance is high. I also can not verify and withdraw as they said they do not accept screenshots of documentation. 3 days I am trying with them and getting nowhere. Telling me that all transaction history is only recorded for 1 week so by the time I get it proved it will be deleted altogether and I will not be able to prove anything. All transaction is there of small winnings but transactions of larger winnings are missing. I only opened my account with then at wkd

I can see that you have successfully submitted a complaint here, and Nick is waiting for your response with some additional answers. Whenever you can, update him, please.

Is it able to see your game history in your account so you can check it and have a look if there was some kind of technical issue, perhaps?

Are you in contact with the casino, and are they trying to solve this issue?

The welcome bonus was not credited to my account, apparently because of a "technical problem". I was supposed to wait, but after an hour there was still no bonus, so I played without it. I closed the account straight away, that's how quickly I do things. DISGRACE

I am really sorry for this experience, but this things happen, unfortunately.

Did you contact the support later on, or you just decided not to play there again?🤔

COSMOBET CASINO IS A SCAM !! SONT PLAY !! AFTER FULLY VERIFICATION I CAN WITHDRAW MY MONEY, THEY WANT MORE AND MORE DOCUMENTS, SCAM COMPANY !!!

Hello, I see you need verification. What does the casino need from you, I mean what documents? Is it still rejecting something or what? 

Please try to describe it more and we'll see if we can help.

Cosmo bet casino is scam , i fully verified my account before played, but after withdraw this scammers wanted more documents, Yes you are fully verified but when you want withdraw you can't, want again documents, after when I send again next documents they again reject my withdraw and again want more and more , what a scam company.

It is nothing unusual that a casino would ask for some additional verification, you know.

Tell us, please, if they reject your withdrawal because the KYC is not finished yet, though. Is that so?

Also, when exactly did you request the withdrawal?