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OverviewBonusesUser reviews27Safety Index explainedDiscussion30Payment methods21
Cosmobet Casino Review
Our expert casino review team has carefully analysed Cosmobet Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Cosmobet Casino has a High Safety Index of 8.5, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Cosmobet Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index of Cosmobet Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Cosmobet Casino, we have looked closely into the Terms and Conditions of Cosmobet Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Cosmobet Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Cosmobet Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in Cosmobet Casino having a Safety Index of 8.5, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Cosmobet Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Cosmobet Casino during our review.
Cosmobet Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
Cosmobet Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 27 user reviews of Cosmobet Casino in our database, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of Cosmobet Casino
Cosmobet Casino is in the ownership of Santeda International B.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Cosmobet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 7,500 per week
No win limit
EUR 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Cosmobet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
German
24/7
Finnish
Italian
24/7
French
24/7
Norwegian
Turkish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Cosmobet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Cosmobet Casino has an average customer support.
Slots and casino games at Cosmobet Casino
Cosmobet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 100 providers. This includes NetEnt, Novomatic, Apricot (Microgaming), Play'n GO, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Network, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Genesis Gaming, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, OMI Gaming, Betgames, Genii, Bullshark Games, Bluberi Gaming, Platipus, Slotopia, Lucky Streak, Mancala Gaming, Spadegaming, Bundesliga Virtual, Apollo Games, G Games, All For One Studios (ALL41), OneTouch, Mobilots, Revolver Gaming, Reevo, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Atomic Slot Lab, AvatarUX, Blue Guru Games, Golden Rock Studios, Stormcraft Studios, LAMBDA gaming, Smartsoft Gaming, Slingshot Studios, Backseat Gaming, Skillzzgaming, Fortune Factory Studios, Gamomat, Spearhead Studios, Gamino, Foxium, SlotMill, Onlyplay, Crazy Tooth Studio, Patagonia, Oryx Gaming, Worldmatch, Switch Studios, Gamebeat, Fugaso, Felix Gaming, Stakelogic, Gamevy, Gamzix, Kalamba Games, 1spin4win, Golden Hero, Just For The Win, PatePlay, Thunderspin, EGT Digital, Gamefish Global, 7Mojos, Hacksaw Gaming, Ruby Play, XPG (xprogaming), Orbital Gaming.
Cosmobet Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Cosmobet Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Cosmobet Casino bonuses.
Browse all bonuses offered by Cosmobet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(27)
User reviews of Cosmobet Casino
This is a place to share experience with Cosmobet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Well where to start! The first take money from my account after I had a withdrawal of 1550 left $300 in my account. They have a verify part on your account that you take a photo of your id then it takes a video of you then says your verified they wait 2 days at a time to cancel your withdrawal everytine and ask for a different verification first you have to take a video and do a back flip init a hand stand then junp through a hoop. Joke of a casino wouldn't recommend putting your hard earned cash into the site if you want a easy cash out without jumping through 20 hoops! Shocking definitely not worth a 8.5 on here!
Nothing
Removed funds from players accounts
Have to do back flips and junp through hoops to get a withdrawal
After using a few dodgy casinos, I'm pleased that I came across this site. For once, these seem to be genuine and hold a valid license. I used a SEPA withdrawal which was done same day. Just be careful about using UK bank account as it will be less than withdrawal amount. I used my Revolut Euro account so there were no exchange rate differences
My experience with Cosmobet Casino has been nothing short of appalling. Over the past several months, I have endured a relentless cycle of deceit, manipulation, and emotional distress at the hands of this rogue operator. What began as a straightforward request for a refund has turned into a prolonged ordeal that has caused me significant psychological harm — to the point of suffering a nervous breakdown. The casino has consistently misled me, delayed action, and failed to honor both its own terms and the regulatory obligations it is bound by.
I am currently owed in excess of £1,500, a sum that is legally and contractually due to me under the regulations governing self-exclusion. My original account was self-excluded, and as per industry standards and Cosmobet’s licensing regulations (under the Curaçao Gaming Authority), any subsequent account created during a period of self-exclusion must be identified and closed, with all deposits refunded. The terms clearly state that refunds in such cases must be issued within two business days. I have been waiting since approximately the 18th of May, and still, no refund has been issued.
Adding insult to injury, Cosmobet has repeatedly promised that my refund had been processed, only to later change their story or go silent. These false assurances were clearly designed to pacify and delay, leaving me in a constant state of anxiety and uncertainty. They have never accepted responsibility for their failures and instead shift blame onto me, citing "breaches" of their terms while ignoring their own far more serious regulatory violations.
Their customer support process is deliberately obstructive. Attempts to communicate via live chat are met with immediate redirection to email, where responses are slow, generic, and dismissive. Even more frustrating is their tactic of repeatedly asking me to explain the issue — despite having already provided all documentation — in what seems to be a calculated strategy to wear down and frustrate customers into giving up.
A critical breach that cannot be ignored is Cosmobet’s refusal to provide details of their Alternative Dispute Resolution (ADR) provider, despite repeated requests. This is not just unethical; it is a direct violation of Curaçao gaming regulations, which state that any unresolved dispute must be escalated to an ADR upon the player's request. They are legally obligated to provide this information, and their refusal represents a clear attempt to avoid external scrutiny.
Beyond this, Cosmobet's behavior raises serious questions about the integrity of its entire operation. Their terms and conditions are contradictory and selectively enforced. They have targeted vulnerable individuals, including self-excluded players, with promotional material — a practice that is both unethical and illegal under responsible gambling standards. Payouts appear to be made at the discretion of the operator rather than in accordance with fair gameplay or true Return to Player (RTP) mechanisms, suggesting the games themselves may be manipulated or unfair.
What Cosmobet seems to forget is that terms and conditions do not exist in a vacuum — they are legally enforceable documents that must comply with the regulatory standards set by licensing authorities. Selectively enforcing their terms while breaching their own obligations is not only unethical but illegal. Additionally, the positive image they try to project online is deeply misleading. A large number of Trustpilot reviews are reportedly solicited in exchange for free spins or bonuses, essentially bribing customers to leave favorable reviews. This practice undermines the credibility of their reputation and masks the reality of their conduct. A quick look at independent platforms such as Casino Guru or AskGamblers reveals a much clearer and more disturbing picture of this casino’s operations, with numerous verified complaints echoing the same systemic issues.
If you are having a similar issue with Cosmobet Casino, I strongly urge you to report them to their payment processor, PAYOP, as well as to international data protection authorities such as the International Commissioner’s Office (ICU) or your local Data Protection Authority. The more complaints these bodies receive regarding Cosmobet’s operations — particularly around financial fraud, data misuse, and breaches of consumer rights — the more likely it is that their license will be investigated, suspended, or permanently revoked. These regulatory frameworks exist for a reason, and rogue operators like Cosmobet must be held to account under international law.
After 52 days I still haven't received my money after two requested withdrawals. Total 2700 EUR. Cosmobet claims they made the withdrawals and have sent two documents that prove nothing.
I requested the payouts via SEPA and Cosmobet claims they transferred the money via Bankera. I have contacted Bankera who say they can only release information to the person who sent the money.
Every time I ask Cosmobet support why they don't contact Bankera, they close the chat without giving any answer.
Stay away from this fraudulent casino. You will never get any money out. The positive reviews here are probably written by Cosmobet themselves or on their behalf.
Scam!
Efter 52 dagar har jag fortfarande inte fått min pengar efter två begärda utbetalningar. Totalt 2700 EUR. Cosmobet hävdar att de gjort utbetalningarna och har skickat två dokument som inte bevisar någonting.
Jag begärde utbetalningarna genom SEPA och Cosmobet hävdar att de överfört pengarna genom Bankera. Jag har kontaktat Bankera som säger att de endast kan ge ut information till den som har skickat pengar.
Varje gång jag frågar Cosmobets support varför de inte kontaktar Bankera stänger de chatten utan att ge något svar.
Håll er borta från detta bedrägliga casino. Ni kommer aldrig att få ut några pengar. De positiva omdömen som finns här är troligtvis skrivna av Cosmobet själva eller på uppdrag av dem.
Scam!
Claims to pay out winnings, but you don't get any money
Påstår att de betalar ut vinster, men du får inga pengar
Support that is completely unwilling to help
Support som är fullständigt ovilliga att hjälpa till
Cosmobet is an amazing site with great staff, making your time on the site as enjoyable as possible. They have a variety of differing gambling aspects on their sites such as sports betting, slots, and Esports. Withdrawals are faster with crypto. Live chat support is always helpful and reliable. Overall, this site functions very smoothly and i would highly recommend Cosmobet to others!
Fast withdrawals
Great customer service
Weekly promotions
New slots and providers
Sometimes there is an issue with a slot but rarely
I play at cosmobet since they have been opened among other Santed International casinos. Fast withdrawals after simple verification, excellent gameplay, effective both live and email support and tons of bonuses and promos at homepage and via X are things that most players like at every casino. So I defently may recommend this casino
Fast withdrawals
Fast withdrawals
excellent gameplay
effective both live and email support
tons of bonuses and promos at homepage, telegram and via X
Overall very good. Impressive selection of games, fast responding to questions. Loads of freebies, enjoyable website easy to use, always promotions available
I really enjoy using CosmoBet. Their website is easy to navigate, they offer great odds, and I've had fun with their live betting feature. Customer service has been helpful whenever I've needed assistance. Overall, CosmoBet is a reliable choice for online betting.
One of the best casino sites I have ever played, the staff are all amazing and the selection of games is fantastic! They also offer great promotions. I would HIGHLY recommend this site to anyone.
This Casino is one of the best crypto casino you can find out there. What i really love about this casino is their mini games. They have so many interesting games to play. If you are bored to play dice, plinko, or limbo you can play something new here. The deposit is really fast too, you can deposit using so many different methods other than crypto. Also make sure to follow their Twitter account. They gave so many giveaways to the players! Such as free spins, free bets or even free money
Unique variety of mini games
Fast deposit arrival with so many different methods
Licensed crypto casino
Platform design is pretty simple and easy to navigate
Site load is a bit slow sometimes
Minimum Withdrawal is pretty big from my opinion
Only shows usd as balance to play slot meanwhile other can let you pick different currencies
I have been using this casino recently and so far really good. Fast verification process, a lots of various slots games with come with various bonuses.
I closed my account because the site crashed and my winnings of 37 euros were not credited and they said it was wrong. Never before has something like this happened to me
Habe mein Konto geschlossen da die Seite abgestürzt war und mir ein Gewinn von 37 Euro nicht gutgeschrieben wurde und sie gesagt haben es würde nicht stimmen noch nie zuvor ist mir so etwas passiert
Fast payout
Schnelle Auszahlung
Easy verification
Leichte vertifizirung
Support has no interest in clarifying where the 37 € are
Support hat kein Interesse zu klären wo die 37 € sind
The website is not accessible by email or support chat so it is impossible to verify yourself. They send an email address where you should send the documents that does not exist. I have tried everything but there is no way to contact them.
Die Website ist nicht per Email und nicht per Support Chat erreichbar also ist es unmöglich sich zu vertifiziren sie senden eine Email Adresse wo man die Dokumente hin schicken soll die es gar nicht giebt ich habe alles versucht keine Kontakt Möglichkeit
Cosmobet is an amazing site with great staff, making your time on the site as pleasurable as possible. They have a variety of differing gambling aspects on their sites such as sports betting, slots, and Esports. Overall, this site functions very smoothly and the staff and support are amazing!
Cosmobet is Amazing Casino and Betting Platform.Good site. I made a withdrawal and it was proven to pay. Fast Withdrawals.don't create more than one account then your account will be safegood site
customer care service is very friendly and offer social media promotion that’s what brought me to know them and since then I only have good experience with them
Completely OK casino, verification takes 2-3 hours and payout within 24 hours! Impressive! Casino has many games to choose from and nice bonuses, slightly high turnover requirements but it still works!
Helt OK casino, verifiering tar på 2-3 timmar och utbetalning under 24 timmar! Imponerande! Casino har många spel att välja och fina bonusar, lite hög omsättningskrav men det går ändå!
good cosmobet I made a crypto withdrawal request and it didn't take 24 hours to get into the crypto wallet..the only ones who can't withdraw are users who don't have level 2 verification..so far it's safe and. proven to pay...
I made a deposit of $300! After some time, I ordered a withdrawal of $190! Account successfully verified. But I never received my funds! My account is blocked! I was told to apply for a withdrawal after 6 months!!!!! This is not even a profit, but only a part of my deposits!!!! Be careful! These are fraudsters who do not want to withdraw funds and only accept deposits!!!
Я вніс депозитів 300$! Через деякий час замовив зняття коштів 190$! Акаунт успішно верифікував. Але свої кошти я так і не отримав! Мій акаунт заблоковано! Мені сказали звернутися за виведенням коштів через 6 місяців!!!!! Це навіть не виграш а всьго частина моїх депозитів!!!! Будьте обережні! Це шахраї які не хочуть виводити кошти а тільки приймають депозити!!!
Verification ongoing, kept delaying and theyw ere very unreposive/keep telling me to wait. All im withdrawing is 35usd(close to their minimum of 30usd). I already submitted all documents neccessary and it was rejected, i resubmitted and they were very unresponsive or gave very vague replies..
UPDATE: Verification finally went through after a couple of days and i recieved my withdrawal of 35usd. So far so good, will update further if any complications appears.
Seen the reviews and panicked.. I had no need to verified my account within 24 hours.. Processed the withdrawal via sepa within 6 hours. No complaints for me
Great game selection
Didn't win enough 😂
Safety Index explained
Safety Index of Cosmobet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cosmobet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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