CopaGolBet Casino - general discussion

If you want to discuss anything related to CopaGolBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Bad website.

They don't pay withdrawals

They cancel their winnings, do not pay the withdrawal and claim fraudulent plays and claim that leaving the slot and returning (in my case the slot stopped playing on the cell phone) is a fraudulent play and then claim bonus.

In short

They claim absurdities that do not exist so as not to pay the withdrawal and add to their earnings.

Look at the claim here they are doing it with several customers not to pay withdrawals

Could you explain the "fraudulent plays" to me, please? I would like to understand this part clearly.

It's great you went through the process of submitting the complaint already, I hope we will find the issue.

Unfortunately, they scammed 3 fellow players, they pretend that the person cheated and block withdrawals, large withdrawals they don't pay, be careful with this site.

Did the casino also give a reason how they cheated and why they blocked their wins ? 

Additionally, have you had any experience with them or have only friends had it ? 

Hello Jairo, we have Casino WhatsApp groups, there are 4 groups with more than 600 players, we all play on the same day in the same casinos, when you have a balance above 2 thousand BRL, or 500 usd, they won't let you withdraw, the balances low they leave, high balances they invented several excuses for fraud.

And I don't understand why my comments are being moderated, I'm just reporting some fraudulent casinos, which keep our money, so that other users don't suffer what we suffered.

This is a forum, and by asking questions, we aim to provide additional information.

That's actually not a moderation 🙂

You are a skilled user, so I'm sure you know we won't just leave such posts without a response, we constantly seek complex explanations to provide even passive readers with the further benefit of knowledge.

I'm also sure you know that such players you deem scammed by casinos should come here personally and preferably submit a complaint - to support such a claim.

Additionally, those players are welcome to write an honest user review.

I have already asked one to make a complaint and others will come, not everyone knew about Casino guru, most online casinos today are scamming here in Brazil, not everyone knows they can make a complaint, because here in Brazil there is no legalized Casino.

Yes, I see. Just do not worry. On our side, we mainly focus on fairness and ways to help players in need.

The question of legality is important, but when it comes to fairness and support, this is the way we approach cases. So, I have a kind plea: if you know about others who found themselves in a tough situation, let them know there is a free feature called Complaints available anytime and to all.

How does that sound to you now?

I've been complaining about everything.

I just came here to warn you about this site.

They are scamming many customers

Hello, I saw that you have filed a complaint about this problem. So the point is that the casino took your winnings and deposit and you don't really know what they accused you of ? Fraudalent betting was explained to you more ? I ask because it would certainly be useful to know in more detail what you violated. 

However, in the meantime, it would be good to answer Petronela's questions so that she can then move on in your case and you can shorten the time for resolution. Would that be possible ? You can do so on this link.

Anyway, if you have something new, be sure to let me know.

I'll be waiting.

Copagolbet does not pay withdrawals, I joined without using the bonus, only with my real balance I managed to make 5,000.00, the house confiscated my winnings and informed me that I made fraudulent plays.

I had already made 3 deposits and lost everything, when I managed to win they reversed a reason and didn't pay.

Hello, did the casino also explain to you what fraudalent plays mean ? What specifically did you violate ? 

I have one more important question, is your case about sports betting or did you play some casino games ? 

It's normal for this house, you've won a lot, they'll invent something.

I only played Casino slots, they said something about the betting amounts, for example I was at a low bet and I placed a very high bet, remembering that I was not playing with a bonus, I was only playing with my real balance. I'm just here to warn other people not to join, because they pay low withdrawals, but high withdrawals they claim fraud and confiscate the winnings.

In this case, I would recommend filing a complaint because it doesn't seem like a fair reason to take away your winnings. Do you think you'll go for it ? Our team would investigate everything relevant and hopefully be able to help you.

Let me know how you decide. 

It's been a few months now, at the time I even deleted the account because I was so upset, I'm just writing it down here so that other people don't have to go through this.

Oh, I'm so sorry we could not assist you with this! Even though I hope you will never come across similar problem, if you ever have doubts, visit us. Unless the players loses the whole active balance to the casino, our specilaist are eager to investigate the matter.

That being said, I want to thank you for your sharing. I imagine it wasn't an easy experience!