Chipstars Casino - general discussion (page 26)

I’ve been waiting for 4 days, £6500. And you how much?

I have been waiting for 7000 but they made me break it up but still nothing

They keep telling everyone it’s safe but if it is why not pay that’s what I get scared about

It was £1100, not as big as your but big enough. I just messaged them every hour. I got every excuse under the sun! That they are going through a transition, that the finance team only work until 4pm UK time.

they have been going through this for ages this transition - I don’t want to think they have issues because I get scared

500

You can only withdraw £5000 per day

I withdraw £5000 and i still have £1,500 in my account.

Do you have that 5000 yet or waiting for that? Sorry just to understand is it the 1000 your waiting for or 5000

I was told 3000 they change it! They told me weekly 3ooo

May I ask why you have to wait 14 days? Are there any guidelines that apply there, or what's the reason for this?

If a casino has a terms and conditions that payouts are made after 24 hours and the player accepts these terms and conditions when registering, it is a binding contract that both the player and the casino must adhere to and respect (e.g. bonus conditions).

In my opinion, after 24 hours, this is a breach of contract, and further action could be taken immediately and decisively. Or am I wrong?

I mean, this is about real life, real money. Just like in the free market. I see the 14-day waiting period as a reward for the casino, not for the player.

Still waiting for £5000 i still didn’t receive yet

Ah ok got it. What can we all do???

I don’t know, im really stressed i don’t know what to do. That’s my own money i just deposited that amount.

i am too and I hear you on that mate. Why not just send it it’s ridiculous now.

Any ideas on what we can do anyone,

I honestly don’t think there is much you can do apart from keep going on at them. Inform them you have complained to casino guru. They read on here and trust pilot.

I'm really starting to lose steam, too. I opened a case here a few days ago, and Chipstars has already responded. The money is safe, blah blah.

What really annoys me the most is the fact that I'm currently waiting for €2,800, which has been going on since July 5th, and I have another €4,500 that I'd also like to get paid out.

If I don't have a result by the end of the month, I will also contact my lawyer and threaten to sue.

I've had enough once and for all.

But can’t casino guru intervene if you have a case won’t they make them pay?

When does your case with casino guru open?