Casinoin - general discussion (page 12)

I was always satisfied with the casino, what I liked was the registration with a telephone number, and I had some great winnings. The game selection was also ok. Everything felt right.

I guess for now the only thing that remains is to wish you a stroke of decent luck! 😎

Thank you🤗

,scam

Hi, why do you think the casino is a scam ? Does it have to do with your closed complaint and the fact that you lost and you think the games are rigged ? 

Good evening. I try to open the page and it won't open. Does anyone have the same problem?

Hello

At least sports bettors should avoid this casino, which will steal your money. Just recently they stole around 1,300 euros. I don't use bonuses, but their cancellation was based on the fact that I can't bet more than once on the same target. It's an old familiar way of scamming casinos to steal your money. They keep the rule in the rules but never use it unless it's a winning player. A good example in my case is that all additional bets that I lost were accepted and bets were not refunded, while every winning bet was refunded.

They came up with checking my documents for 5 days to give them time to manipulate my betting history.

The customer service itself is fast and good, but otherwise a basic Curacao scam.

Hey!

Pardon me for asking a potentially stupid question:

Are you familiar with any of the websites or companies focusing on resolving sports betting issues?

Keeping the official licensing authority aside, have you ever successfully resolved such a situation by cooperating with any independent 3rd party?

I'm sorry we can't help, but maybe you have valuable insights anyway, so I'm asking.

No. I'm not. I kind of trusted the rating of the casino guru when I played here. The amount is not big by my standards, but this kind of cheating is annoying and you have to tell others about it.

The MGA complaint has sometimes yielded something, but depositing in Curacao is always a risk.

It is typical for them to create rules which of course they don't actually follow when things go in their favor. But if someone manages to win, then the rules will be brought up.

Now here is the most comical thing that the bet history shows how my Lost bets have been ok for them and the money has been valid, but then all the Won bets have been rejected and only the original bet has been returned.

Now they suggested that I file a complaint. Well, you can't guess who these are made for... That's right, for themselves, but only to another email address.

Hi, since you have a problem like this , I would try to recommend a couple of sites where you could also file a complaint and hopefully they will be able to help you. 

As far as your issue is concerned, I haven't heard that you can't bet twice on the same thing. Also, it's strange that they took your money on a losing bet and just refunded the original bet on a winning one.

So if you're interested, you can check out the sites I mentioned here: 

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I hope you can sort something out and if you have an update, let me know.

Thanks

could you as soon as possible add to the reviews that this casino's system accepts multiple bets on the same bet, but if they go right they cancel the bets. If it's wrong, they take the money. In my opinion, very important information about the casino's way of deceiving customers

We appreciate your suggestion, but still, I don't believe we have such a warning available on the list. Instead, all players interested enough will find the information here on the forum.

Anyway, to me, it seems like it's still more associated with sports betting, and because our reviews are solely focused on the casinos branch, it would not make sense to add a sports betting warning.

I'm really glad to see you aim to help others, yet such a combined review might confuse many casino players. 🤷‍♀️. Though, it is really a good point! Thank you.

hello. site is down today. do you know anything about?

Could you be more specific about which site you are talking about, please? The site of the Casinoin is working for me.

The casino takes forever to verify the documents, I've been waiting almost a month for this and they don't solve anything. Extremely unpleasant initial experience!!!

Hi, we give casinos 14 days to resolve the KYC issue, so haven't you thought about filing a complaint ? 

As for the verification itself, did the casino tell you why they take so long and what they are verifying ? Did you also have any problems that something was not correct and you had to resend it ? 

Everything resolved my friend. The service, despite taking a long time to resolve the case, was always friendly and helpful. The casino seems serious to me!!!!

New updates about my case: the casino, strangely enough, after verifying my account and making my first payment, decided to block my bonuses without explanation and I, obviously, requested the closure of my account.

The impression we get from this casino is that they don't accept losing money and are nervous about whoever manages to make a profit there. Anyway, life goes on.

There are many other casinos to play at!!!

Oh, I'm so sorry, I read the first post and when I finished the second one I can see that mixed feelings are in place. It's unfortunate when you get excluded from using the bonuses but unfortunately the casino has the right to do so. What I would be quite sorry about is that especially without some explanation because that would be quite important for me personally. 

But you got the money and, as you say, you can find another casino where it won't be the same. 

So I'll keep my fingers crossed for you. 🤞

I don't recommend playing there, because checking my documents in this casino takes 30 working days, it's a bad casino, although I played there for about 2-3 weeks ((((it's good that at least I don't have a large amount there, only 142 dollars!!! !DO NOT PLAY HERE