Casinia Casino - general discussion (page 15)

Hi Jaro, if there is no news on Monday I think I will file a complaint. Regards.

And we will be here to help you out with that! I wish you luck so you will not eventually have to fill up one. 🤞🍀

I have already filed the complaint. I hope you can help me. If you need anything, let me know. Regards.

Playing Joker Cashpot at Casinia Casino was a great experience! I was able to win consistently, which kept the game exciting and rewarding. The interface was easy to navigate, and everything ran smoothly without any issues. It was an enjoyable experience overall, and I’m definitely excited to play again soon.

The team will surely ask us for something, so concentrate mainly on the complaint and answer the questions. 

Feel free to share some things with us on the forum, but we admins don't handle complaints. 

So if something is the first thing you write is a complaint.

I hope this will all be resolved well.😉

Hi, Jaro, I have already sent you the information you requested yesterday morning. You still haven't answered me, I understand that you have a lot of work.

The casino is doing the same thing every day and I still haven't received any withdrawals. Regards.

Hi there! I'm sorry, but perhaps you can consider the request Kristina sent you:

"Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible."

Kindly do not expect the complaint handlers to get back to you the same way we administrators do here on the forum. 🙏

Do you perhaps have anything new to add we can discuss on the forum?