Campeonbet Casino - general discussion (page 2)

Hello

At first that was the problem

They wanted my cell phone bill to be in my name

buy one

I sent it and they told me that it was not necessary

That the information provided was more than enough

I have had my cell phone for 10 years, my husband pays for it, I sent them the marriage certificate and they told me it was fine.

Afterwards I never heard from them again and then I was the one who monitors the retreat

Yesterday they canceled it because they wanted my ID again

I sent it

Today they cancel it again and ask me for my ID

I already sent it again

I do not know what else to do?

Hello.

To the phone issue:

They wanted to see your telephone provider's bill assigned to you and containing your full name and address. It's similar to the utility bill but you pay for mobile services instead of electricity for instance.

They did not want you to buy a new cell phone to provide them with the invoice.

It was a misunderstanding.

I suspect that there can be something similar with the ID.

You have to follow each instruction and use the correct format. Can you share those instructions, please? Something like: Hold your ID close to your face, maybe?

It is important to follow instructions correctly. Let's try if we can figure out what was wrong.

Hello

Yes I did Radka

They rejected me again and they did not send me an email

I do not know why

Hello,

In this case, ask their live chat, please.

Type:

"Hello, I'm doing the KYC and my ID gets rejected all the time. What should I do specifically to pass this, please?"

When you receive a reply, please share it here.

Hopefully, we will figure out what is wrong.

Hello Radka

Yes I do, and hopefully they answer me. I have recorded some chats.

They only ask for my email and date of birth.

They enter my account and what they say verbatim is that I don't need to send anything else. I imagine that those who answer the chat have automatic responses and those who make the decision to approve the payment are other people. I allow myself to attach a chat that I had a couple of days, after that I have not been able to communicate with them.

I enclose many screens, I hope they serve you. They are from days ago because lately they don't take my message.

Sorry if they repeat.

The last one has been all the attempts.

Note: I made the first withdrawal when they told me that my KYC was verified

From that moment on, every morning they ask me for new information and I'm afraid I'll already send everything I have.

In some it says to be patient that in 3 days it is left, but on the third day they reject it and I am the one who has to write asking why.

Hello Ecantu.

I read it all...

Now I can understand why this casino earned such a bad reputation.🙁.

You have been very patient, kind, and cooperative yet the casino has not proven to be useful in a manner of support.

Branislav will try to get in touch with them and help you, let's hope the casino care enough to cooperate with us.

good morning

Now this

Dear Customer:

We would like to inform you that your previous withdrawal request has been rejected.

Please send us a digital photo of you with your ID or passport in your hands, close to your face, to enable identification.

The documents/documents used for the identification process must be only official documents and the same ones that you have already sent to us.

Make sure the photo clearly shows your date of birth and the date of issue and expiration.

We hope to hear from you soon.

Do not hesitate to contact us in case you need further assistance. You have a good day.

Hi Ecantu,

This is exactly what I was writing about 🙂. I think we're getting closer.

You just have to take a selfie/photo where you hold your ID/passport very close next to your face (you can even take two pictures, to make sure you provided all the required details because it may be that something is placed on the back side of your ID. I'm not sure - you must check for yourself).

Please make sure those details are readable. 🙂👍

Keeping all details clearly visible can be quite challenging when making a selfie, so ask somebody to take a picture of you if possible.

Played at Compeonbet deposited

100 euros played since August 2022

Now I'm up to 850 euros

When I would withdraw the money, they say they have not verified the account.

Sent in 30 documents they want

But there are new emails from support@campeonbet.com

They must have new documents.

Bluff casino Warning everyone do not play there now do not get the money you won

Compeonbet SHAME

Hello,

30 pieces of documents? I could not name even 20 myself...

Which documents seem to be the worts issue to provide?

yes, they lie, they make things up, I didn't send them automatic emails compeonbet worst shame fooled me never drive with them are there subsidiaries of them are the same compeonbet thrives on scamming people. deposit money later when people have to withdraw They find excuses They have kept my money for 3 months now when I complain they have closed my account

yes, they lie, they make things up, I didn't send them

automatic emails

compeonbet worst shame

fooled me

never drive with them

are there subsidiaries of them are the same

compeonbet thrives on scamming people.

deposit money later when people have to withdraw

They find excuses

They have kept my money for 3 months

now when I complain they have closed my account

I'm not lying, sent but have sent everything not wise Worst casino I've ever been to compeonbet not even kidding Warns people never play there you win or deposit money you never get the money

If you feel that we can be of any help to you, I guess you should submit a complaint. More details about the whole process can be found here.

Let me know what you think about that, please.

Did they solve this problem or? i have sam problem now and found this hm...

Hey!

Sorry, what problem do you mean?

If you seek complaints' outcomes, kindly try this link 👈 But if you strive to ask a concrete player, feel free to do so by using the reply button.

It would be best if you could just describe what's troubling you for now.

If they got the withdraw or not.

as you see here i have the same problem that they ask for som many documents but now they have nothing to ask for anymore because i verify everthing but still more than a week without accepted withdraw.

Thats why i wonder if he got his withdraw here or not?

https://se.casino.guru/campeonbet-casino-spelarens-uttag-forsenat--kontoverifieringen

Hey there.

Well, you know, it is always very tricky business with such a casino. If you ask me, no one should be playing on such dangerous sites. Assuming we can only guess whether the payouts will come or not.

Did you see its safety index 👈

Let's hope the casino will respond to your complaint when the time comes.