Hello, I am writing to explain my case in casino boo, it turns out that I did not have the pleasure of playing it, I only entered why they are a series of casinos that are connected or brothers that are around 4 or 4 casinos that in my opinion the difference is in the name Since they offer you the same bonuses and promotions and free shots, then if you are in one and they give you free spins, I'm sure you will have 4 more if you sign up on the other pages. I had one that I did put a deposit into, the others only played their shots. free but what was my surprise that in one of those free plays I started winning and accumulated the amount of around 300 Mexican pesos which I feel like I can get more out of it I invested 100 more and managed to make 700 pesos I reached more but I decided to play more games to know which one gave me the most possibilities and I decided to stay at 700, I ended up having about 1500 but I made a bad move without knowing which button I hit in a bingo and I lost almost 500 but my goal was already made and I found the game that in That moment gave you more possibilities and I decided to stay with 700. As soon as I decided, I immediately contacted support for verification and sent my documents and here my horror story began. I have been asking them for more than 8 days to verify me and if they do, but They started telling me that one of my documents was not legible and I sent them again and I let two days pass so as not to bother me or feel desperate and when I asked about verification they told me to send your identification again and I did it several times and with different format and every time I asked they left me hanging online or the page was updated only which I had to start the conversation again and for this they did not attend to me they left me on hold until now I have not been able to communicate if the last documents I sent are correct or wrong and I know they are right, today's technology makes people see that they think you are stupid by telling you not to look when this is a thing of the past file that is not looked at is because you didn't send it the rest are excuses I hope soon solve the problem
And they've been stringing me along for over 10 days. I've sent everything they ask for more than three times and nothing. I contacted my bank, Mercado Pago, and they told me that the information they're asking for is too much for a transfer, that with what I'm sending, I'm proving the account is mine, and that if I send more information, it could lead to fraud.
