Boo Casino - general discussion (page 7)

Hello, I am writing to explain my case in casino boo, it turns out that I did not have the pleasure of playing it, I only entered why they are a series of casinos that are connected or brothers that are around 4 or 4 casinos that in my opinion the difference is in the name Since they offer you the same bonuses and promotions and free shots, then if you are in one and they give you free spins, I'm sure you will have 4 more if you sign up on the other pages. I had one that I did put a deposit into, the others only played their shots. free but what was my surprise that in one of those free plays I started winning and accumulated the amount of around 300 Mexican pesos which I feel like I can get more out of it I invested 100 more and managed to make 700 pesos I reached more but I decided to play more games to know which one gave me the most possibilities and I decided to stay at 700, I ended up having about 1500 but I made a bad move without knowing which button I hit in a bingo and I lost almost 500 but my goal was already made and I found the game that in That moment gave you more possibilities and I decided to stay with 700. As soon as I decided, I immediately contacted support for verification and sent my documents and here my horror story began. I have been asking them for more than 8 days to verify me and if they do, but They started telling me that one of my documents was not legible and I sent them again and I let two days pass so as not to bother me or feel desperate and when I asked about verification they told me to send your identification again and I did it several times and with different format and every time I asked they left me hanging online or the page was updated only which I had to start the conversation again and for this they did not attend to me they left me on hold until now I have not been able to communicate if the last documents I sent are correct or wrong and I know they are right, today's technology makes people see that they think you are stupid by telling you not to look when this is a thing of the past file that is not looked at is because you didn't send it the rest are excuses I hope soon solve the problem

Hi, I see that the problem is in the account verification. We give casinos 14 days to resolve this process and if it fails and the casino ignores you and you don't have any updates, get in touch and we will try to help you with your situation. 

However, as far as your documents are concerned, what exactly is wrong with them and why is the casino not accepting them ? Did you find out any specific reason ? 

Let me know. 

hi

have anyone played on boo casino

Hello. I have moved your post here, to this official thread of the casino, where you will be able to get some more answers about this particular casino. Also you can have a look at the user reviews, to read about players experiences. Have you opened an account there yourself already?

hi yes and i have deposited en won money and everything just scared i wont get it

Why are you of that opinion ? I don't think there is any need to be worried yet. Do you have a verified casino account or not yet ? Have you made a withdrawal yet ? 

Let me know where you stand. 😉

yes made a withdrawl R2700 they cancelled it yesterday cause they have some sort of terms and conditions when using bonus money

i withdrew R300 again with my deposit winnings so we will see

dont think they are legit and thats alot of money to loose

Well, since you played with the bonus, did you read what conditions apply to it ? Usually there is a maximum cashout, did you try to see if this is also your case ?

What did the casino specifically tell you when it rejected your withdrawal ? 

Good afternoon I made a deposit to play at boo casino and at the time of withdrawing it told me that the withdrawal cannot be made.

Do you know what is the issue? I saw your complaint where Tomas is waiting for some more information from you, so could you update him, please?

Also, share some more information regarding this issue, if you don't mind. We would like to be able to help.

there was a problem with the withdrawl they could not withdraw the money to my bank account,they want me to use another app where i have to deposit again and i dont have money so i told them i will wait for the banking payment but they did not respond till now

Oh, you've been waiting over 2 months ? I ask because your last post is from that time. 

I see that the casino provided you with an alternative, but the deposit should be for verification, but if you don't have the money then it's harder. 

In that case I would lodge a complaint with us because you have been waiting for quite a long time. 

If you are interested you can find it here on this link. 

Think you'll go for it ? 🤷‍♂️