Boo Casino - general discussion (page 6)

It's okay, we're probably all tired for Friday afternoon. Just a little attention next time and everything will be fine. You understand, to avoid misunderstandings. 🙂

Yeah it's cool if was just letting you know

Unfortunately the reality is that there are betting sites that scam and some people pay them to defend or make disputes...here is a clear example, more than 100 people affected and there is no case in favor of the player...here in my country it is Very serious what happens with the betting houses, they are a plague and there is no regulation or anyone to supervise that they work with the standard minimums...The boocasino group has too many demands and they are closing casinos and opening new pages..... Clearly here it is an injustice to see so many victims... and the worst thing is that they think that speaking and clarifying the issues is a revolution, that it is rude, etc... I don't know what language we will have to speak in for someone to win a case in their favor.

Yes at least people and read and say yes Anthony O Flanagan did win 191.00 but the casino boo casino is not an honest casino and people will copy on as my 191.00 was stolen by these guys and not to go near them as they get away period

Hello. After what I read from you, I guess the only thing I have to say is that I wouldn't play in casinos where you have similar problems. I think you'll only end up doing yourself a disservice if you continue to do this and lose money unnecessarily. 

However, I also saw that you had a complaint filed against this casino, which was assessed as unjustified, as the casino provided relevant evidence to your case. I think the best thing to do is to read the Terms and Conditions before you play here or anywhere else. 

Hopefully you won't have a similar case and you will have only positive experiences. 

Trying to make a further withdrawal

They sent me an email asking for both documents

I don't know what happens I won 350 reais

To withdraw you have to make a deposit of 25 reais, I did

To draw you have to put a value there, I managed to beat that value

And now I'm going to withdraw, I can't add the account for withdrawal

I speak to them via email

He asks me for so many documents that I give him up

Hello! I think you just need to pass the verification in order to get the winnings from the casino. I assure this is normal. Just provide all you were asked for and cooperate. Sometimes it takes a couple of days for a new account to get fully verified, so please - be patient. 🙏

If you encounter anything unusual, though, make sure to come here and share.

FRIEND STAY AWAY FROM THIS CASINO AND THIS FORUM ARE DEFENDERS OF SCAMMERS THIS CASINO REALLY DON'T KNOW HOW IT'S WORKING IT HAS NOT PAID ANYONE

I don't see why you should be of that opinion and I don't think we support scammers. 

Perhaps it would be appropriate if you said what happened. Or am I thinking correctly if I say that you are of this opinion only because you had a complaint against this casino closed by us as unjustified ? 

I think what the player described is quite normal if the casino asks for documents for verification. It's like that in most casinos. Don't you think ? 

Boo casino doesn't want to pay I played with free spins I met all the requirements Ise my withdrawal but today I look it says withdrawal rejected

Hello, did the casino also tell you why your withdrawal was rejected ? 

Additionally, do you have a verified account at this casino ? 

Let me know a little more about the situation so we can try to help you.

If I have a verified account, I have the screenshots. They did not respond to me. I sent them a message and they said yes, but then it appeared that my withdrawal had been rejected.

Okay, so you have a verified account. When did you submit your withdrawal ? Was the bonus you played with also subject to a maximum cashout ? Since it was from free spins, I assume so. 

I will wait for the answer. 

Yes, but I met the requirements. First they said yes, I have the conversations and in the end, no.

And did the casino give you a reason why they don't want to give you your money even though you met the bonus conditions ? What is the most you can withdraw from it ? When did you make the withdrawal ? 

Could I ask you to answer all the questions so we can try to help you if possible ? 

The truth is I don't know how much the maximum that can be withdrawn is because it was for free spins

Here it is when Ise retired on 02/06/2024

If I may express my point of view, I'd say each bonus, free spins included, should also come up with clear rules.

I read your conversation with Jaro, and to me, it seems, you should either provide the conversation you had with the casino or ask their support once more until you get an understandable explanation.

Frankly, at this moment, we have nothing to work on, you know? That's pretty shame, though, we want to help you out.

If I have the conversations that I had with the operator who assisted me