Boo Casino - general discussion (page 4)

Stop being rude to others. We are all free to express our opinions and yours is not the law here.

I'm sorry for your issues, but you are responsible for complying with the rules while playing with the bonus:

Quoting from your unjustified complaint:

You have breached this rule multiple times and actually gained an unfair advantage. You are not entitled to any winnings obtained from the bonus.

I feel your temper, but I won't tolerate abusive behavior here.

Are you able to bury your passion? Because if you don't I'll hide all your aggressive posts and ban you if necessary.

Keep is calm, please.

If you mean many players still fail to understand the bonuses terms and put themselves at risk of reaching rules - then yes.

Try to be smarter, and do not organize a revolution, instead try to learn something from this experience.

Speaking about learning, I highly recommend you start here:

https://casino.guru/academy/course/online-casinos-bonuses

https://es.casino.guru/bonos-casino

We all make mistakes, but only the foolish ignore the outcome. 🙂

DO NOT PLAY AT THIS CASINO! GO read my complaint about the casino, which was resolved in my favor and the casino got a lot of black points for its operations!

1. An irresponsible casino that does not follow the policy of responsible gaming.

2. Finds a thousand reasons not to pay your winnings.

3. Email doesn't work, customer service doesn't work. I have been waiting 4 weeks for an answer to my complaint, without success.

4. The Casino has had its Gaming License suspended by the MGA due to several violations.

the casino's mga license was suspended on 03.08.2023, despite this they still allow player registrations and players to play at their casino until 8.8.2023. On their website it says that "Our site is currently suspended, Our site should be in the next days after updates" it is misleading, they don't update their pages but they have a frozen license. Let everyone draw their own conclusions, all I know is that mga does not cool the license on easy grounds.

Never play at a casino that has neglected even the terms and conditions of the MGA license.

Hi everything you wrote, described your unpleasant experience and I can only agree that I would also be careful if I come across this casino in the future. What more to add, both here and in your complaint you have outlined everything in detail and I will add the complaint here so that other players who happen to come across the casino can also see it.  

The casino was punished with black points as you mentioned, which can be at least a small satisfaction, and the process also had an impact on its safety index, and I think that the casino can be a big red flag.

Anyway, I really hope that you will not come across a similar casino in the future and you will not have to deal with a similar type of situation. 

And how can they continue to work like this? Or how can they refer to a casino like this? 🤔 these casinos are clandestine

This one. They have not had permission to operate after 3 August 2023.

They have only had permission to:

"The suspension effectively prohibits Green Feather Online from offering any gambling operations. However, the MGA said that the operator must provide access to its already registered customers and process refunds of the sums within their accounts, in line with the gambling regulations in the country. As with other such suspensions, the decision may be subject to an appeal if Green Feather Online considers challenging it."

if they appeal the decision and in the end if they get their license back this is still good information for the players thinking about the future, everyone can then make their own conclusions whether to play there or not.

clearly the operator has black sheep.

I won 5 free spins, played and won 300 reais

More on the profile

TotalBalance :300

Bonus balance:11

Actual balance: 289

I want to know what amount I can withdraw

But I haven't made a deposit yet

dear community the boo casino did not give out my winnings with a excuse i had 191.00 to be withdrawn and said i did not complete the wager right id there anything i can do these are wrong and thieves can i report or sue them

I hope the complaint will explain the situation sooner rather than later and, more importantly, get resolved fairly!

Because I must say I do not fully comprehend many details mentioned in the complaint. 🤔

What do you mean comprehend are you on there side 191.00 is real money and these shitbags are entitled to get away with defrauding people out of money as in your don't take my side or are you insinuating I'm lying or what but I was not paid and also misadvised to there way to deposit I'm actually playing a game just to prove all casinos are bad business as I can't stand there rules to defraud even with free funds

This casino had its license suspended and yet it continues to operate...and the entities defend it. I filed a complaint and I'm still waiting...so imagine how a casino can continue to operate if it scams people and operates without a license.

Yes water can people do to get there money back can i follow a complaint process

You will never be able to withdraw just deposit this casino and all the others with the same owner scam people, they are already known for operating without a license and then they close the casino and do not pay them and change their name

It is not a waste of time, the owners themselves work with these people, they are all a mafia, unless they are from your country and you can report fraud to the local police, but since they operate from the islands of Malta, it is impossible to win a lawsuit...as I told you. After they scam people, these casinos change their name and continue operating until now, operating for some time without a license.

It happened to me several months ago that I deposited without a bonus and when I wanted to withdraw it they wouldn't let me and blocked me and I never had a response from anyone... you have to get used to the fact that there are casinos that are scams and beware of these types of pages that tell you Be trustworthy and suggest casinos because they also win. On this page they never gave me an answer but on the contrary they asked me for information and they also look at where they can grab to tell you you were not wrong and they never report it

Hello, you should definitely ask casino support or a chat operator. We are merely a forum, you see?

If you have general questions or just want to chit-chat about gambling, you've found the right spot!

You will not be able to withdraw since this casino is a scam, better do not deposit to withdraw because you will lose the deposit and your balance....look for a casino that is reliable, coolbet etc...you only have to look at the comments on the forum to realize that everyone claims and there is no solution

Ok I understand this is just a chat thing I'm just stating that money was stolen unfairly

Dear user, I merely mentioned an inconsistency, the rest are just your jumpy conclusions. Could you spare me that?

You are here to seek help, am I correct? then please keep that in mind.

May I know how this occurred? "but they tricked me to play with the bonus against my will..."

I find it curious that you think it is a good idea to try to sue the casino for 191 euros, though. Have you ever heard how much a specialized lawyer costs?

Luckily, you found this page, and I hope the court will not be necessary for your sake, of course.🙌

Good luck!

We care about fairness, so your complaint was closed as unjustified. Please, do not spread such hatred here. You were simply wrong, it happens. Deal with it.🙏

"I was provided with evidence supporting the casino's decision. After gathering all the necessary information we are rejecting this complaint as unjustified due to breaching the casino's bonus terms and conditions - the maximum bet amount during playing with the bonus. You have breached this rule multiple times and actually gained an unfair advantage. You are not entitled to any winnings obtained from the bonus."