The player from Finland passed KYC and received the first withdrawal, but the subsequent withdrawal of 4000€ is still pending. Despite attempts to contact support by email, there's been no response and the account has been closed without warning. The case was marked as unresolved because we felt that the casino could have managed the situation better.
Boo Casino - Player's account has been blocked.
Black points: 4,342
Amount: €4,000
Boo Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.0
Boo Casino has a Safety Index of 5, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Unresolved
Our verdict
Justified complaint
UNRESOLVED
Case summary
1 year ago
