Hello!
Does anyone here play at the BillyBets casino? Have you had any problems? I was offered a €30 bonus with a 200x rollover that I spent all night playing and in the end, as I was winning €900, they only gave me a real balance of €30! Has that ever happened to you?
Hello, wagering 200x, you say? If you do not mind a question, what made you take such an offer in the first place? 🙂
Well, to talk about a concrete bonus, I suggest starting with its terms and conditions because, to be honest, commenting on this without being familiar with the bonus won't benefit you at all.
However, it sounds like a very "intriguing" offer 😀 and I would love to see that though.
Hi, I accepted because it was there, it couldn't hurt, and because when I read the terms and conditions it didn't say anything about the maximum win being €30. Not only did I comply with the bonus rollover, I ended up winning €900, but only €30 was credited to my account as a real balance!!! After a whole night of wagering €6000, to have €870 taken from me was truly revolting!
I spoke to the casino's chat and was told that the maximum winning amount was in the email they supposedly sent me, but since I didn't even see that email, I only saw the bonus on the casino's website and that's where I activated it and consulted the T&Cs, I didn't see anything written about the €30, and when I asked support to show me where it was written they weren't able to tell me!
my intention on the forum is just to find out if anyone has had problems with this casino, as I can't find any mention of it on the site. I've already filed a complaint with you so you can help me!
Hello, that's exactly what I was afraid of, to be honest. Thank you for getting back here. Sometimes the offer focuses heavily on naming all the bonus pros, but only a little space is reserved for the limitations.
From my experiences an honest offer should always include a link to the concrete bonus terms with all the specifics included or to general bonus terms if the bonus is more regular, just one or two clicks away; otherwise it's truly hard to see those in advance.
Well, let's see what the others can add to that, because it is important to keep this topic in the spotlight, if you ask me.
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