Betstro Casino - general discussion (page 3)

Thank you for reaching out to us. 

We would like to inform you that your documents have successfully been checked and verified

Thus is what i get today... but witdraw was again canceled.

Hello, great it is a 1/2 positive message after such long process. So, the verification is successfully done. Now you need to get information about the canceled withdrawals. Keep contacting them please with emphasizing that the verification is in order and that you are demanding the explanation. If the troubles persist, feel free to submit the already mentioned complaint. 🤞

Hello,

did you find out any solution? How is your withdrawal doing? 🙂

Hi Radka and Magda, i also have a problem with withdrawing from Betstro. Can you please assist on what i should do. When i realised that Betstro and customers in this thread have had some troubles with withdrawing i knew that i probably will also need help. I have sent in all the documents that is required and have emailed Betstro and said "Please verify my account so i can go on with withdraw. i Have 200 euros on the account that i want to get out. What should i do?

Hi Magda! Can you please assist on my message that i did in this thread! 🙂

Hello samuellbackman, I am sorry for that. As I see, similar posts regarding this casino are starting to multiply here.😕 Let me ask you first, when did you send your documents for verification please? because we allow casinos 14 full days to proceed with the KYC and the withdrawal. Thank you

Hi there,

I'd contact the chat or support regularly, let's say once a day.

I know it's Sunday so the support may not be fully available, but kindly let me know if you managed to progress with the KYC any further.

Hello Husje300,

I've been thinking about your withdrawal, have you got the money?

Hi, samuellbackman!

As long as you have not submitted the complaint, do I assume correctly, that everything is in order now?

Hello, do you have any experience with betstro Casino withdrawals? Did it go smoothly?

Hello Koppari, I moved your post to this general thread so you can browse it easily. As you can see, some players faced a few issues during the KYC, and even complaints have been submitted due to the same issues.

The casino's score is pretty low - called very bad, so I would skip this one, personally.

Don't tell me you have a pending withdrawal... 🙂

Hi, yes...Kyc approved and withdrawal pending. will you have to wait a long time? I'm also surprised that the maximum withdrawal is only 1000e/day.

I'm sorry to hear that.

Well, we allow casinos 14 full days to fulfill the KYC and the withdrawal, so have you ever withdrawn from this site before? When was your KYC finished, please?

Anyway, I will not speculate about the withdrawal speed, as I mentioned the reputation is very bad... 🙁

Have anyone managed to get their money out? Today I became another victim of this scam site

Hello.

How did you find this casino? Had you checked any information about the casino before you decided to make a deposit?

Looking at the review makes me certain you made a bad choice.

Consider for yourself: https://casino.guru/betstro-casino-review

Anyway, what happened precisely? Is your payment delayed? Are you verified?

Hello, I registered with Betstro and was able to win a total of €2500.

Yesterday I uploaded the KYC documents and are now waiting for verification. Support has already confirmed receipt of the documents.

I will send an update on how the KYC and withdrawal process works.

Pascal107

KYC was completed after one day. The first payout of €1000 has been requested and is now waiting to be processed.

Hello and congratulations on your win. Thank you for your info, it will surely be appreciated by other players.

What games do you usually play there? Do you use some kind of bonus as well?

Hello, I only play Play nGo games and always without a bonus.

Sounds really good. Waiting for another good news from you 😉.