BET90 Casino - general discussion

If you want to discuss anything related to BET90 Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I want to warn ALL players that Bet90 no longer offers cashout payment deadlines when 3-5 working days are exhausted. You ask the question and the chat attendants just don't answer what is asked. They don't respond to emails, they don't respond correctly in the chat, anyway, everything indicates that I'm being the victim of a scam. I sent all the documentation, deposited, sent the deposit slip, completed the rollover, in short, I did EVERYTHING that was necessary. And, if I could establish an ODD that I will not receive my money, it would be 1.08, as if Bayern Munich were facing Chapecoense. I am Chapecoense in this case. I just want to get my money, be ashamed to treat the customer that way.

Can you set a deadline for my withdrawal? I made the withdrawal on 10/14/2021, the account was verified on 10/15/2021, THE DEADLINE HAS ALREADY RUN OUT, NOW WHAT?

Hi, I'm quite surpriced that you're facing this issue in casino with such a nice reputation 🙁It's good that you have already submitted a complaint, especially in case that casino does not response at all... We usualy advise players to wait for at least 2 weeks (for casinos with not so good reputation), however I feel this is not question of time in your case. Please keep an eye on your complaint's progress, further more you can always try to contact Malta Gaming Authority. As far as I know there are some players who were successful and got their winnings this way.

Please stay positive and hope for the best.

What comforts me is the assessment I see on your website about them, as I'm getting frustrated with it. They avoid questions, they don't say the deadline at all, they just say business days. This is very cruel, it seems that they try to irritate the customer so that the customer is disrespectful to them and they are right, but I am honest, I am polite, I am a person who has principles, I will not be rude some. It is unjustifiable for you to be dealing with serious matters and talking like a child. Account settled, documents sent, deposit receipts sent, bank statement sent, rollover completed, everything is correct. They for a moment even said that it now depends on my bank's deadline, but that's a lie, because the option to void the withdrawal is ticking there so I can click on it. Which casino makes the deposit and leaves the cashback option available? I have all conversations transcribed in my email, if the casino decides to show up here to answer that I really hope they are fair.

CASSINOS NEED TO LEARN TO LOSE TOO.

Hi, I'd say it's great you submitted the complaint. It's also important to stay calm while talking to the casino representatives, because in some cases, casinos simply close your account if you're rude. I honestly hope you'l manage to resolve this with the casino and everything's gonna be alright 🙂

Just make sure you won't lose your winnings before you manage to withdraw them!

Hello Casino Guru,

I deposited this website so far, 196 Euros. After that the website has been limited me. I withdrawan 946 Euros. They informed me that I had to verify account. I uploaded all documents in same day.

But it's been more than two weeks after withdrawal and it's been more then 10 working days after uploaded documents. They don't response my email's. I didn't use any bonus, before become a member I checked T&C. I just used Mifinty method. Nevertheless, I coudn't find anyone to talk. Live chat just says we will send it as soon as possible. They don't send my money. Please help about this.

NO ONE SHOULD TRUST THEM! Casino Guru has to change this: Very good reputation

BY CASINO GURU

Hello,

first, allow me to bring to your attention some aspects we're considering when it comes to the overall rating:

https://casino.guru/Bet90-Casino-review#tab=js-tab-reputation

Secondly, it does not seem that casinos can't handle players' issues. The staff cooperates with our complaint team and there has been no single unresolved complaint so far.

Hence I recommend submitting a complaint and we will check the whole situation and try to help you.

Please use this link:

https://casino.guru/complaints/create

Hi. My user in Bet90 is alvaro3120 and I am from Ecuador. I still can't say that my withdrawal has been delayed but there are some issues that i would like to be clarified (Sorry for my english). I am using the same method to withdraw that i used to deposit (Directa24), but Bet90 has rejected my withdraw attempts arguing that my bank account isn't valid or that my payment details are incorrect, but i have tried with two of my bank accounts (i am the owner of them) and the issue continues (the data IS correct, i have checked multiple times and they are the bank accounts that i always use...and I called the banks and they say that my bank accounts have no limitations to receive international transactions). I would like to get a respond from BET90 and be clear with this problem. My Bet90 account is validated and bonus money was released with no problem. Maybe it is that you have the wrong Swift code of the banks?? Or problems with Directa24?? Pleaste, let me know.

Also I don't have unplayed amount

Please, help me to speed up the approval...Thank you

I'm sorry. No one aside from the casino employee can solve the problem. I would say, the casino should now clarify the issue and make every effort to allow you to withdraw.🤔

Kindly mind the casino probably won't respond to you here. This isn't the official casino chat, you see?

May I know for how long you have been trying to withdraw, please?

Yeah..i know that this page helps people who plays in all online casinos... I've written them several times since May 16...But i've heard that other people from Mexico have the same issue since nearly a month, not only with Directa24, also with Mifinity ... Bet90 responded by email 2 days ago that they will communicate this issue with Directa24 and that I would get a response on Monday (today).

To be entirely precise, our Complaint Resolution Center helps players with complaints. 🙂

The way I see it, you could use some help too, right?

I usualy recommend players to read this brief quide, to get an idea about the process as a whole:

https://casino.guru/complaint-resolution-instructions

Once you feel it's a good idea to create one, feel free to use this link:

https://casino.guru/complaints

I think you should try it, it's free.