4 years ago
If you want to discuss anything related to bet O bet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
I asked them about a month ago to self-exclude my account due to gambling addiction. They just ignored me and let me keep depositing. Also, you were cheeky as you stated that self-exclusion takes time and I find that very cheeky considering it takes a month to process.
The best way to get excluded from a casino that is reluctant to do it is give them loads of abuse on live chat and by email I found that works for me every time.
I asked them about a month ago to self-exclude my account due to gambling addiction. They just ignored me and let me keep depositing. Also, you were cheeky as you stated that self-exclusion takes time and I find that very cheeky considering it takes a month to process.
Ich habe sie bereits vor einem Monat gebeten, mein Konto aufgrund von Spielsucht selbst auszuschließen. Sie haben mich einfach ignoriert und weiter einzahlen lassen. Außerdem waren Sie frech, da sie behauptet haben, dass ein Selbstausschluss Zeit in Anspruch nimmt und das finde ich bei einer Dauer von einem Monat für die Bearbeitung schon sehr frech.
As far as I can see your complaint against Bet O Bet is waiting to be approved so there is hardly any decision made so far, I'd say.
We usually debate on a reasonable amount of time necessary to block players with addiction and I'm sure that month is not such a reasonable time.
I asked them about a month ago to self-exclude my account due to gambling addiction. They just ignored me and let me keep depositing. Also, you were cheeky as you stated that self-exclusion takes time and I find that very cheeky considering it takes a month to process.
Ich habe sie bereits vor einem Monat gebeten, mein Konto aufgrund von Spielsucht selbst auszuschließen. Sie haben mich einfach ignoriert und weiter einzahlen lassen. Außerdem waren Sie frech, da sie behauptet haben, dass ein Selbstausschluss Zeit in Anspruch nimmt und das finde ich bei einer Dauer von einem Monat für die Bearbeitung schon sehr frech.
Sadly, according to the complaint, the winnings were not paid. Check the details here.
Do you have any issues there?
no, I haven't had any problems yet and I hope I don't, my verification was very fast, I had asked for a withdrawal but I asked for a means that I hadn't made the deposit, then they asked me to make the withdrawal through the same deposit method, I've been talking with some people from my country who use it, and said that there was no problem, just the withdrawal that takes up to 3 business days to be paid, but other than that they never had problems, and I already take the opportunity to thank you for the great work!
Hello,
I'm happy that everything works smoothly 🙂.
Usually, casinos favor the same payment method for deposits and withdrawals alike, simply because there is no need to verify it further.
Thank you for your appreciation and valuable information. All players are concerned about the withdrawals 🙂.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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