I withdrew 400 a month ago after fighting for a week to get them to accept a selfie. Then, for two weeks, I fought to get them to accept proof of deposit (I deposited via Bitcoin, and they even asked me to include my name on the deposit...). After that, my account appeared verified. But after two weeks of waiting for the withdrawal, they asked me for proof of funds. As I said before, there's no way they'll accept the only thing I have. I don't work, and the only funds I've received are from Marathonbet.
Retire 400 hace un mes despues de pelear una semana para q me aceptaran un selfie..Luego durante 2 semanas pelee para q me aceptaran la prueba de deposito (deposite por bitcoin y me pedian incluso q apareciera mi nombre en el deposito...). Despues de eso mi cuenta aparecia verificada. Pero despues de 2 semanas de esperar el retiro me pidieron prueba de fondos, q como he dicho anteriormente no hay forma de que acepten lo unico q tengo. No trabajo y el unico fondo recibido es de marathonbet.
Our team will start to investigate the whole matter now; you just need to provide some more information for your complaint.
Hopefully then we'll be able to learn more and help out in this situation.
What bright news! Thank you for your patience, as well as for updating us here and the complaint mediator.
I imagine it must be a relief after a month or so of waiting. Still, sort of a happy end, right? 🙂
Yes, it took a while, but it ended well.
Si, se hizo esperar, pero acabo bien
I guess you are a very generous person. If I have to wait that long,.. well, let's not better start with that! 😀
I was just wondering whether you're still okay with keeping playing at BDM.
My account is closed, they only let me withdraw
Tengo la cuenta cerrada, solo me han dejado retirar
Do you know what? It's probably for the best, I guess. 🙂
I would like to believe there are other casinos worth trying too.
Hello, a few weeks ago I opened a thread about bdmbet due to withdrawal issues. After almost two months of opening the thread, I was able to withdraw my money. While I was having withdrawal issues, I opened a betonred account, and the same thing happened to me. They asked me for a lot of documents for verification. The day after processing the bdmbet withdrawal, they closed my betonred account. I've come to the conclusion that betonred and bdmbet are the same company, because bdmbet is contacting me to discuss the betonred case. I have 500 euros in the account, and in order to withdraw them, they asked me to send them a video of my Ledger account showing the transactions. I sent it to them, and then they asked me to send them receipts for my Ledger deposits. Most of them are from anonymous bookmakers. I've sent them, and they don't accept them. I think they're just trying to get the withdrawal processed. Can you help me, please? Thank you.
Hola, hace unas semanas abri un hilo sobre bdmbet por problemas con el retiro. Despues de casi dos meses y despues de abrir el hilo, pude retirar mi dinero. Mientras tenia los problemas de retiro, abri una cuenta en betonred y tambien me paso lo mismo, me pidieron muchos documentos para verificar. El dia siguiente de procesar el retiro de bdmbet, me cerraron la cuenta de betonred. He llegado a la conclusion q betonred y bdmbet son la misma empresa, porq se dirigen a mi desde bdmbet para tratar el caso de betonred. Tengo 500 euros de la cuenta y para poder retirarlos me han pedido q les mande un video de mi cuenta de ledger donde se vean los movimientos. Se lo mande y despues me pidieron q les mande recibos de mis ingresos en ledger. La mayoria son de casas de apuestas, q son anonimos. Se los he mandado y no los aceptan. Creo q son excusas para no procesar el retiro. Pueden ayudarme por favor? Gracias
In this thread 5 days ago, you posted, "Yes, it took a while, but it ended well." May I know what has changed, please? Was this a misunderstanding, please? I saw the complaint resolved too. 🙏
Thank you!
So, may I ask you to move to the appropriate thread, please? You know this one is about BDM Bet. 🙂
As you can see, it may easily lead to misunderstandings, so please pay attention to the thread's name. 🙏
Many casinos share a group or owner, yet if the name is different, it is not the same casino.
In any case, once you are ready to enter the thread about BetOnRed, please add some casino official response. I, for example, did not understand the problem with anonymous transfers and ledgers very well.
Yes, I had posted it in the betonred thread, but I think you moved it here. I'll copy it back there.
Si, lo habia puesto en el hilo de betonred, pero creo q lo movisteis aqui. Lo vuelvo a copiar alli.
Really? Anything may happen, I guess.
Please don't worry about the threads for now; I will handle them later.
Instead, can you provide some clues you get from BetOnRed, please? Since this appears to be the casino in question.
I'd like to get more familiar with the situation.
I've already moved it to the appropriate thread. I've attached the emails they sent me. It looks like they sent me one from betonred and another from bdmbet on the same day. And they closed my betonred account the day after processing the bdmbet withdrawal. And now they're asking me for receipts for the deposits into my Ledger account from other casinos, and they won't accept them.
Lo he movido ya al hilo correspondiente. Adjunto los correos q me mandan. Se ve como en el mismo dia me mandan uno desde betonred y otro desde bdmbet. Y justamente me cierran la cuenta de betonred un dia despues de procesar el retiro en bdmet. Y ahora me piden recibos de los ingresos en mi cuenta ledger q son de otros casinos y no los aceptan
Thank you 🙂.
I responded back to you in the other thread and suggested a complaint.
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