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BetOnRed Casino - general discussion (page 14)

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2 years ago
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7 months ago

FIVE DAYS after verification they sad that my withdrawal in the department which name cant say 🙂. and morning they say contact us evening but in the evening they sad contact tommorow. I don't know what is the normal time for processing withdrawal for betonred but earlier it was max one working day

7 months ago

What payment method have you used, please?

I believe that it also depends on that, actually, even though if they are really overloaded, I'm not sure how fast they are able to proceed with the withdrawals.


7 months ago

This site hosts tournaments and they don't say what form the prizes are delivered in. So at first glance, you would assume the prize is real money with no wagering requirements, since it doesn't mention bonus money anywhere, but after contacting the support, they said the prize was a sports bonus. Extremely misleading and deceptive from this casino.filefilefile

7 months ago

You have done right that you contacted the support regarding the tournament. It's always the best way if you are unsure of something.

Romi
7 months ago

SEPA, but its not about overloading after full verification they sad they dont know why security department (or other) blocked my withdrawal. And asking every 24h for kindly wait 24h for next step but it takes since monday 🙁

krzgro777
7 months ago

So they need to do some checks. Right? Is it perhaps a game check with the provider?

It can take some time whenever this happens, you know.

Anyway, if you feel that it is going nowhere, you can file a complaint here, and our team will try to help.

Let us know, let's say on Monday, if you have any news about all this, please.

6 months ago

Hello, a few weeks ago I opened a thread about bdmbet due to withdrawal issues. After almost two months of opening the thread, I was able to withdraw my money. While I was having withdrawal issues, I opened a betonred account, and the same thing happened to me. They asked me for a lot of documents for verification. The day after processing the bdmbet withdrawal, they closed my betonred account. I've come to the conclusion that betonred and bdmbet are the same company, because bdmbet is contacting me to discuss the betonred case. I have 500 euros in the account, and in order to withdraw them, they asked me to send them a video of my Ledger account showing the transactions. I sent it to them, and then they asked me to send them receipts for my Ledger deposits. Most of them are from anonymous bookmakers. I've sent them, and they don't accept them. I think they're just trying to get the withdrawal processed. Can you help me, please? Thank you. filefile

Automatic translation:
joseluisP
6 months ago

Hello,

I recall asking you whether you can help me understand the anonymous bookmakers you mentioned, because that could be the reason for all those steps.

In any case, feel free to file a complaint, which will initiate an investigation similar to the previous case.

There is nothing else to suggest at this point; it appears that the casino is dissatisfied with your ledgers for whatever reason. It is critical to determine why and based on what evidence.

1 month ago

Your website says CASINO BETONRED is closed? Can you tell me why? I receive emails from the casino and can access it without any problems.

Automatic translation:
paclmaya
1 month ago

Hello paclmaya, how are you?

In my opinion, it is because nobody has thus far informed my colleagues. 🙂

So, thank you for the update.

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