BC.Game Casino - general discussion (page 8)

Sure, it's serious. Did I say the opposite?

This is a good explanation, though! Bitcoin Gold...

Still, it is up to the casino to maintain good relationships with players by providing support and explanations. At this point, I dare to say the casino has much to improve. 🤔

Just a note: Please stop saying such rude things about people from a certain country. There is no room for that here.

I pray you understand and avoid that in the future. Shall we agree on that?

It's perfectly fine to leave your assessment of a casino, but I also got the feeling that you were talking about the people of the country in general. I don't think that's necessary and if the chat was rude to you or anything like that, I don't think you deserve to be judging the country people as well. I hope you understand what I meant. A negative opinion can be expressed without such statements. 

I've been stressed about certain services I receive in certain casinos but let's leave that alone, I've already withdrawn my opinion.

I've been stressed about certain services I receive in certain casinos but let's leave that alone, I've already withdrawn my opinion.

That was definitely not necessary, I just wanted to say not to generalize and say things like that because it is not appropriate. However, for the sake of the sequence and logic of our answers, you could have left your comments, but if they were out of line, we would have dealt with them appropriately. So I do not think it will be necessary to make such a decision.

But let's not get away from the main thing: what do you say about betraying national laws, a common practice in British casinos?

My first foray into this casino proved to be just as my friends had painted it - an expansive universe of familiar and novel games, provided by a plethora of developers. However, topping up my balance proved to be a problem. While cryptocurrency is my preferred method, an error message stating ''Chain maintenance''

I have encountered this error several times before, and I have heard about it from other players. I still don't know if it is a problem with the casino or the cryptocurrency service.

Hello. Jaro is not available here today.

But I'd like to say that we do not deal with laws, especially local laws. Despite how it looks, instead, we've developed a fair approach we aim to follow. Simply because the current situation is quite different in almost every country, fairness, on the contrary, can be maintained nonetheless.

Thus, we leave laws to lawyers.

Hmm, is there any way to find out where the problem is coming from? I mean, is there some site where anyone can check the current blockchain status for the majority of currencies?

That would be handy. 🤔

Did support or chat operator investigate, perhaps?

Unfortunately, I am not familiar enough with this topic 😕

Bc Game and Stake are wrong, is it hard to conclude???

Nobody can deny a servive if clients are able to use and pay for it because the merchant decided to write a personal law to access your products. Acting like this BC game and Stake are above the commercial laws. Do they think they are specials? Why?

Any regular casino close and reopen accounts when users request. If the user is a vicious it's a problem that casinos must monitor closely but it's not my case.

End of line!!!!!!!!!!!!

It's not a shame if you are not familiar with it, but did you try to ask the operator or support about this case as Radka asked ? 

Every casino tries to respond carefully in this matter of account reopening and you should definitely read the Terms and Conditions to see if this is possible. If it is not possible after closing the account, I don't see any significant problem if you have already asked to close it once. 

Regarding the law, as it was said, we are not lawyers, so we leave the law to them. 

I talked to four different lawyers: everybody said me casinos are wrong!!!

Bet365 acts like this too, I think they will have serious legal problems in Brazil following the new law. Bet 365 is worse, they rejects opening account for their own reasons.

Curiously, they are british too!!!

Then it's probably a good idea to use their services if you think the casinos are to blame. 

Regarding Bet365, I would like you to post about it in the Bet365 thread, so that two casinos don't get mixed together unnecessarily. Would that be possible please ? 

Ok, I'm not furious with Casino Guru and we want the same thing: better and transparent casinos.

Thanks for support!

Hey there!

I think you are right. We both want the same thing, but the way it is used differs a bit on both sides, I reckon. On our end, we praise legitimacy and a fair approach. Thus, we leave questions of the law to lawyers. You may have noticed that since it is a very common topic here.

Speaking of which, feel free to share your insights regarding Bet365 right here. Jaro, nor do I aim to limit your ability to speak up. This thread is the best place to start

My withdrawal was suddenly refused.

Does anyone have any experience?

Hi!

I moved your post right here since this thread is completely about experiences with BC Casino.

So, feel free to browse experiences right here.

Speaking about experiences, can you perhaps ask the casino support or chat about it? Or did you do that?

Is there any particular reason worth mentioning?

I know there are a lot of questions, but I am just trying to get the big picture for now. Who knows, maybe there is quite a simple explanation and, with luck, a solution!