BassBet Casino - general discussion (page 19)

Please let us know for sure, and hopefully this time it will be faster.

For now I'm still waiting.

Dear all,

Let me share my experience with Bassbet.

I have not used any bonus since their terms where shady and vague and the rollover is enormous.

My first withdrawal 392 euros processed as per normal on 30/1/26 through Skrill.

They didn't ask for verification and so on.

I have made a second withdrawal request of 498 euros at 9/2/26.But is still pending.

After waiting 3 business days I started to ask them through Live Chat and mails to Support.

They said that they working on this,that they forward my claim to finance team,that they speed the transaction Asap and so on.

So 7 working days passed and the same thing everyday.

Can I file a complaint ???

So the first two withdrawals have been paid out 👏👏 trying hard 🙂

Hi, I know that waiting is unpleasant, especially when the casino doesn't give you a reason why. Of course, we give casinos 14 days to pay you out, so if you're somewhere around that time, then I would file a complaint.

Do you think you can handle it? 

Thank you for your concern.

I will be patient since I see that abnormality is a standard situation regarding Bassbet....

Just for your information I never had an experience like that in the past and trust me I had been playing in hundreds of similar plattforms.

I will keep the community updated in any case....

Of course, I'm not saying you don't have experience, that's fine. It's common in casinos to encounter this kind of situation.

But what's important is how it ends, and I believe it will have a happy ending, although I can't promise anything.

I'll wait for your update.

Good luck.☘️

So the money was paid out. 👏 The casino is trying 🙂

That's great, I'm glad you got all the money paid out? 🙂

How long did it all take? 😀

I had them all in my account within 4 days. I have to say they are trying.

Hi, I would also like to say that I am glad that you have all the money "at home". And most of all, thank you for this great documentation of withdrawals. As far as I can tell, this is exactly what most players are very interested in.

Have a happy Sunday. 🙂

But not my case.

10 Business days and still no withdrawal prosecced ............

I have been playing at Bassbet for almost a year and there had been no problems other than the delay in payments, however I reached 20k and first they blocked my account because I was playing from Italy and then after a while they told me that I had violated their terms which regarding me I did not violate anything in fact I was very concrete about waiting and nothing in the end they blocked everything now I am waiting for the meeting with whoever issued the license.

If you're lucky, they closed my account.

Same thing with different balance. Absurd.

Yes in the end no one protects us on this license it's an absurd thing

11 working days I have been waiting and no one is giving a solution.

I have asked and an additional withdrawal today of 500 euros through Skrill cause no one can play money at their enterprise when is not sure he can take some of them back..........

So tomorrow I have to make an official complaint.

I've deposited frequently, lost often, and won often. After depositing €5,000, I won a lot with the last €200. I've worked my way up to €70,000. Now my withdrawal is blocked; I can't withdraw anything. I haven't received a reply to my emails for days. According to support, I need to verify my account, but it says I don't need to, and I'm not receiving any emails either. It's really disappointing. I already received a €500 withdrawal once, but it went smoothly; it was in my account for about a week. It's sad that when you win so much, everything is suddenly blocked.

I've been playing for about two months. I deposited a total of €5,000 and made a €500 withdrawal, which arrived in my account after about three days. Everything seemed fine. Now I've hit the maximum win of €70,000, and suddenly my withdrawal is blocked. According to support, I need to verify my account, but I'm not receiving any emails, and my account doesn't say it needs verification. I'm really disappointed. My emails haven't been answered for days.

I see; sometimes different countries mean different payment providers and thus different "effectiveness."

Even if casino rules are not the "game changer," the payment provider can play a significant role too.

Let's hope it is just a delay, of course.