BassBet Casino - general discussion (page 17)

Exactly, I'm having such problems with this casino. It's crazy... I'm currently waiting for the fifth day and still the same excuses

5 days. lol!!!!!!!!

waiting for 5 month. see the link above and have a look what Bassbet do with me. Scam and lying. my open complaint is a big comedy show now here on CasinoGuru

I saw it and I understand you, the same thing happened to me too when I had a huge balance.

I would like to ask Casinoguru, but can this site operate in gambling???

I have never found myself in similar situations in any kind of casino, it all seems very suspicious to me

Good evening,

Which casinos are these, if allowed??

Honestly, I would like to know.

Because up until now, what I've experienced and seen is that they punish you almost all the way until they deposit your winnings.

Hi, I think this is unfortunately a practical example. Considering that another player has a similar experience regarding the flexibility of the selection process, it will probably require strong nerves.

I would say that until there is a specific reason for the casino's non-payment, withdrawal is more likely a matter of time.

If I may say a few words here, I understand it has been a very frustrating process; however, closing the complaint may result in worse consequences for your money rather than for the casino, which is the most frequent reason for the mediator to keep the complaint open.

I imagine how that must sound after what you have been through thus far, and I read the casino's last response...

Well, I should be impartial, but the summary you posted earlier in the complaint says it all.

Hello, if you have questions, do not hesitate to ask, please. I did not fully understand the context, but I noticed an indirect question on Casino Guru. I'll help if I can.

So in the end they cancelled my withdrawal, saying it was a technical error by the payment service provider. Such an excuse. I made another withdrawal and this time I made it by bank transfer and the second payment I made to Crypto so I wonder what excuse they will make now

I understand. I think it's probably not worth trying to analyze it in detail, honestly and from practice: it may be an excuse, but it may not be, in any case a good idea with those other selections. We'll see what happens next and how quickly it happens.

Last Monday, I tried to activate my bonus worth 45,600 HUF, but I was unable to do so.

I contacted chat support for help, and on the same day, at their request, I sent a video showing that I could not activate the bonus.

Since then, I have been asking about the status every day, but for 8 days I have only received the meaningless reply that it is "in progress" and that I will be notified.

When can I expect a proper response? In a month? This is unacceptable.

Hello,

I get it is not convenient at all. It would be beneficial if the casino clarified the nature of the issue and attempted to suggest a different bonus or alternative options. In my opinion, what you describe is not the best way to save players from negative experiences.

It may be possible that it's a technical failure that needs to be identified or clarified with external developers; on the other hand, the problem plays little role for you as the player.

Well, I'll leave the verdict on players, of course.

After 9 and 10 days they paid the first two withdrawals, by sending emails and writing in the chat.

Hello, Im waiting for more than 2 weeks for my withdraw (total 6500 Euro but only 1500 Euro pending since you can't withdraw more than that at the time). The support keeps finding new reasons why it takes that long and already told me multiple times, that it will be processed very soon, but nothing happens.. The first withdraw is since 20.01.26

I have a problem with my bassbet casino withdrawal. I've been waiting 6 days and my money hasn't arrived. I try to chat and the excuses are always the same, that there are delays, that I'll receive it soon, that my withdrawal is a priority and nothing happens

At least the money was partially paid. Soundss like positive news for the other withdrawals in line. However, I understand the overall experience is not very cool.

Hello, the other player just mentioned that it took almost two weeks for the first two withdrawals to proceed. In my opinion, this is the true time frame for casino withdrawals. Sometimes it takes even longer, but usually it's not a quick payout. 🙁

Hello, as you can see around, this casino is overall delayed with payments. It needs quite a bit of patience, but as far as I can conclude, the money comes eventually. Try to hold on, please.

It's already the sixth day and they give a deadline of up to 5 days

So the first two withdrawals paid out. Now I'm waiting for one more and the most important one

I confirm that it is the worst site I have ever played on.

As I said, with all other sites, you get your withdrawals within a few hours. Here, they do everything they can to get you to cancel your withdrawals so you can play again. It's absurd that no one reports this, and I kindly ask that the site be verified to see if it actually has a valid license, which I believe it doesn't.

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